How One Hospital Improved Patient Handoffs for the Long Term
Harvard Business Review
APRIL 30, 2018
Janis Christie/Getty Images. By the end of 2013, nurses reported over 20% of patient handoffs still had missing information. The handoff project successfully reduced the number of handoffs with missing or inaccurate information, and the team has been able to sustain these improvements. Adopting a more systematic process.
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