Reflecting on David Garvin’s Imprint on Management
Harvard Business Review
MAY 18, 2017
Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. “The Processes of Organization and Management” (1998) explains why Garvin and others had grown so interested in using processes as a window into general management. . He didn’t produce one signature idea, like Robert S.
Let's personalize your content