2013 Learning-by-Doing Project Tourism 
Harvard Business Review
AUGUST 17, 2015
Cuba projects a population of 10.8 In other words, you need the right organizational design so that all these well -trained, well-educated people will be able to do their work. It has tourism—beach and sun and one of the communist world’s last Jurassic political systems—but the real asset is the brains of its people.
Skip Prichard
JULY 15, 2019
Not only do you have to take the car back; you also have to wait all over again as the car gets fixed a second time, or else drive an unsafe vehicle. Instead, most companies (and most employees and leaders) continue to do the same irritating things, in the same irritating ways, day after day, despite knowing better.
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