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The Best Leadership Books of 2014

Leading Blog

Kotter For most companies, the hierarchy is the singular operating system at the heart of the firm. Rookie Smarts : Why Learning Beats Knowing in the New Game of Work by Liz Wiseman Experience has its upside but its downside may hold us back more than we think. What we know will likely impede our ability to learn and therefore perform.

Books 285
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How Advanced Analytics Is Changing B2B Selling

Harvard Business Review

This enables engineers to fine-tune a “high-resolution blast” so that it produces more predictably sized rock and dirt for subsequent loading, hauling and grinding, which together account for most of a mine’s operational costs.

B2B 8
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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Our results suggest there’s still time to climb the learning curve and compete using AI.

Survey 11
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The Benefits of Hiring Your Best Customers

Harvard Business Review

“The learning curve in any industry is steep, but it is particularly so in the airline industry. Longer tenure reduces the challenge of a steep learning curve.” I spoke with Patty McCord, the former chief talent officer of Netflix from 1998 to 2013. Building Empathy. Adapted from.