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How Leaders Build Employee Loyalty In The Most Trying Times

Tanveer Naseer

Lack of loyalty is a serious problem in organizations everywhere today. Both sides pay a price for this lack of loyalty. Workers are naturally less happy on the job when they sense little or no loyalty from their employer. Loyalty to colleagues can turn into an us-versus-them attitude toward those higher up.

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Success Begins with Quality Customer Service

Chart Your Course

A recent Bain Capital Customer Loyalty study found that consumers are four times more likely to do business with a company that provides good customer service versus a competitor that offers a lower price. The 2013 GE Capital Major Purchase Shopper Study found that 81 percent of consumers will research a product online before buying it.

Quality 182
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“It’s always about resilience”: The Female Lead’s Edwina Dunn OBE on women’s fight for recognition

Chartered Management Institute

As co-founder of Dunnhumby, she masterminded the data science behind Tesco Clubcard, the world’s largest loyalty scheme, in an era when tech and retail were male-dominated. CMI’s chief executive, Ann Francke OBE, describes Edwina as “a real trailblazer”. Please login to the left to confirm your registration and access the article.

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Are Bosses With Integrity Less Innovative?

The Horizons Tracker

Research has demonstrated that a CEO’s integrity plays a pivotal role in maintaining employee loyalty and preventing issues such as fraud. They only analyzed companies where the CEO was hired between 2011 and 2013, and who had also stayed in post until at least 2018.

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When Your Spouse is Also Your Employee

Great Leadership By Dan

This post first appeared 8/22/2013 in Smartblog on Leadership : It’s usually a good management rule of thumb not to get too friendly with your employees or to sleep with them. There is already a sense of built in loyalty and trust (assuming that’s already present in the marriage). million businesses that are run by couples.

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Employee Recognition: Why It’s So Important and How to Do It

Chart Your Course

In 2013, a TechRepublic and ZDNet survey found that 62 percent of companies already had or will launch some form of BYOD program by the end of that year. A 2013 study by Cisco found that on average BYOD workers put in an extra 37 minutes of work per week. Mobile Devices. Authenticity.

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Culture Counts

Leading Blog

It was there that I first became fascinated with the question “what makes a successful organization.” Perhaps if today’s business leaders took a page from history, their companies would achieve the success created by the enlightened leadership of past corporate giants. And that would be a good thing. * * *. Eich , Ph.D.