Seven Strategies for Simplifying Your Organization
Harvard Business Review
MAY 28, 2013
Over the past several years we have heard hundreds of managers talk about the negative impact of complexity on both productivity and workplace morale. This message has been reinforced by the findings of major CEO surveys conducted by IBM and KPMG [PDF], both of which identified complexity as a key business challenge. One of the patterns that causes or exacerbates complexity is the tendency to not speak up about poor practices.