article thumbnail

Sears Has Come Back from the Brink Before

Harvard Business Review

In a pattern that would become familiar to today’s innovation thinkers, Worthy reports, “the then managements of Sears and Wards alike failed to grasp the significance of these new developments.”. Quinn write “It is no longer news that over the past five years. But then “Sears found the answer first,” Worthy reports, in 1924.

Retail 9