First Friday Book Synopsis

OCTOBER 28, 2012

Here are some recent posts that may be of interest: REVIEWS The Outsiders: Eight Unconventional CEOs and Their Radically Rational Blueprint for Success William N. Thorndike, Jr.

Blog 85

Blog Review CEO Influence 85

Harvard Business Review

NOVEMBER 30, 2017

Even more striking, new research from the McKinsey Global Institute analyzes firm-level financial results and finds a stark contrast in performance between the biggest U.S. Past work by McKinsey found that inefficiencies in manufacturer-supplier interactions add up to roughly 5% of development, tooling, and product costs in the auto industry.

Supply Chain 8

Supply Chain McKinsey Incentives Bottom-up 8

Harvard Business Review

NOVEMBER 12, 2018

Meanwhile, in a survey of 89 institutional investors by Callan , 43% of respondents said they incorporate sustainability factors into their investment decisions — up 21 percentage points from 2013. Have bonuses depend largely, or solely, on executives’ success in tapping big strategic opportunities related to sustainability.

Execution 10

Execution Incentives How To Committee 10

Harvard Business Review

JANUARY 12, 2018

Marketing and sales, manufacturing, recruiting (including people assessment), customer service, and support are all fields that can benefit from artificial intelligence according to McKinsey’s recent research. These numbers represent more than three times as much as was invested in 2013. ZB by 2020. Deliver behavioral coaching.

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

SEPTEMBER 11, 2015

In-house strategy and consulting groups are growing in popularity , supplementing and increasingly winning business from traditional consulting firms such as McKinsey & Company, Boston Consulting Group and Bain & Company. Here’s what we’ve learned about how to establish a successful internal consulting group.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

JULY 15, 2015

Similarly, the percentage of people who have used Twitter for customer service leapt nearly 70%, from 22 to 37% from 2013-14. McKinsey’s analysis shows that 30% of social media users prefer social care to phoning customer service. The most successful social media interactions are personal, genuine, and relevant.

CRM 8

CRM Company Airlines Guidelines 8

Harvard Business Review

JULY 3, 2018

It’s easy to see what countries think they have to gain in these efforts: The Ellen MacArthur Foundation , McKinsey , and Accenture believe that enabling CEs will lead to trillions of dollars in savings and is a particularly significant step in protecting the environment. Two Success Stories. The Three Approaches.

Policies 8

Policies Asset Management Cost Productivity 8

Harvard Business Review

MAY 20, 2015

In the past two years, engaged investors have led successful fights with Darden Restaurants, Abercrombie & Fitch, Office Depot, DuPont, and others to add greater industry expertise to their boards. The commitment is too great and the responsibility is too important to fake it – and shareholders won’t stand for it.

Competitive Advantage 8

Competitive Advantage McKinsey Advice Commitment 8

Harvard Business Review

FEBRUARY 12, 2016

social media users actively seek customer service through social media, according to Nielsen and McKinsey Incite , we’ve made getting globally aligned one of GM’s priorities. It quickly became clear that support functions such as legal and IT would be critical to the team’s success. Keep it simple.

Media 8

Media Automotive Globalization Active Listening 8

First Friday Book Synopsis

SEPTEMBER 22, 2013

Yeh Reply All Richie Frieman Rita Hayworth is still “Staying Alive” Rod Crawford Simon Anderson (chief executive of DreamHost) in “The Corner Office" Stephanie H.

Blog 110

Blog Shaw Customer Loyalty Simon 110

First Friday Book Synopsis

MARCH 24, 2013

I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results Gary Keller with Jay Papasan The Essays of Warren Buffett: Lessons for Corporate America, Third Edition Warren Buffett; Edited by Lawrence A. Cunningham Judgment On the [.].

Blog 85

Blog Review Books Rivkin 85

Harvard Business Review

MARCH 15, 2016

In 1984, 37% of these degrees went to women vs. just 18% in 2013. To this end, McKinsey conducted extensive qualitative and quantitative research of more than 2,400 interviewees. This research was done in the context of McKinsey and Facebook’s partnership to launch a program called TechPrep. They comprise 30% of the U.S.

Industry 8

Industry Diversity Class Engineering 8

Harvard Business Review

FEBRUARY 2, 2015

Aquion is a modern success story for American industry. Average compensation in 2013 across the advanced industries sector was $90,000—nearly double that of workers in other industries. Ambition is crucial: Research from McKinsey finds that most low-performing research-intensive U.S.

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

JUNE 30, 2015

Inside the company, we sometimes refer to this initiative as “The Death of McKinsey,” an identifier not-so-loosely inspired by a blog post from Gordon Ritter and motivated further by a 2013 Clayton Christensen HBR article. Practices of all sizes can be successful at patient engagement.

Health Care 8

Health Care Benchmarking Short-term Gordon 8

Harvard Business Review

JULY 29, 2014

Nearly 40 percent of the 312 CFOs and other executives participating in Deloitte’s 2013 Global Finance Talent Survey said they are either “barely able” or “unable” to meet the demand for the talent required to run their organizations. Success demands a far more diverse set of experiences and skills. Bring on the quants.

CFO 11

CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

FEBRUARY 11, 2016

In 2013, Accenture suggested that 20 to 30 percent of the total workforce falls outside the organization’s traditional full-time, permanent employment relationship. A recent McKinsey global survey found that just 26 percent of surveyed executives say that key change initiatives were successful at sustainably improving the organization.

Agility 8

Agility Organization Resources Fixed Costs 8

Harvard Business Review

JULY 9, 2014

The marketers of Clearblue Advanced Pregnancy Test, a product that can tell you if you’re one-week, two-weeks, or three-plus weeks pregnant, asked a couple of D-list celebrities to tweet out their positive tests back in 2013. This isn’t, as McKinsey’s John Forsyth says, simply for marketing or retail firms.

Market Segmentation 8

Market Segmentation Marketing Insurance Price 8

Harvard Business Review

MARCH 23, 2016

In the 2013 report of the same population, 82% of workers around the world did not trust their bosses to tell the truth. A multiyear research project by McKinsey reports the single greatest factor in determining effective strategy execution is people feeling like they are making progress in meaningful work.

Company 8

Company McKinsey Survey COO 8

Harvard Business Review

SEPTEMBER 1, 2015

After stints at Applied Materials and McKinsey, he joined Google just a little over 10 years ago. Searching the web or email will decline; already, the top five search engines saw traffic declines of up to 31% in a study done over the period December 2013 – May 2014. Born in Chennai, India, he came to the U.S.

CEO 8

CEO Engineering Advertising Technology 8

Harvard Business Review

DECEMBER 18, 2012

Based on similar numbers, both McKinsey and PwC UK calculated how fast we must reduce the carbon intensity of the global economy ( PwC's number is 5% per year until 2050 ). PepsiCo has had great success with the method , finding ways to reduce cost and risk for key brands, but execs wanted to apply the tool across thousands of products.

Supply Chain 10

Supply Chain Constraint P&L Energy 10