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Discard and Replenish: What Will You Stop Doing in 2013?

Let's Grow Leaders

2013 will bring new challenges, exciting initiatives and inspiring ideas. With that will come more work, new project plans, and of course new metrics and reporting. The new initiatives will come [.] The post Discard and Replenish: What Will You Stop Doing in 2013? Great… now what can you discard?

Metrics 363
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How Employee Engagement Drives Customer Satisfaction

N2Growth Blog

The Demand Metric 2013 Employee Engagement Survey concluded that organizations that have more than 50% employee engagement retain more than 80% of their customers. A clear business case for leaders to focus on building engaged teams across the business.

Metrics 333
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Project Management Best Practice 11 – Project Performance Executive Dashboards

Strategy Driven

Most managers would acknowledge that the use of efficient metrics is a key component to the successful planning, tracking, and execution of projects. An organization can easily convince itself that as the project gets bigger, then so do the metrics. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

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Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Link Metrics to Strategy – The metrics need to show how work impacts the company’s strategy. Metrics should cause action today.

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4 Steps for Making Change Happen

Great Leadership By Dan

Find some "out of the way" department or project to experiment on where the variables are controllable, the investment is minimal, and results are easily measured. With preparation, contingency planning, buy-in, and metrics, you''ll find that bringing about change is far easier than you thought.

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Put Your $$ Where Your Mouth Is!

Marshall Goldsmith

Neither of these is a good metric for achieving a positive, long-term change in behavior. The next time you are working on a project, ask yourself, “What would happen to my level of commitment if I knew I was only going to be paid if I achieved results?” I believe that many leadership coaches are paid for the wrong reasons.

Long-term 130
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The Twelve Sales Metrics that Matter Most

Harvard Business Review

I recently conducted an extensive research project involving more than one-hundred vice presidents of sales at top technology companies (software, cloud, computer hardware, and telecommunications) to better understand the art and science of managing a sales organization today. Sales is both an art and a science. Field Sales Revenue Trends.

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