Remove 2013 Remove Operations Remove Project Remove Workshop
article thumbnail

Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Are we doing things right? Are we doing the right things? Are we measuring things right? Are we measuring the right things? But what are these right measurements?

Metrics 52
article thumbnail

Scaling Up is a Problem of Both More and Less

Harvard Business Review

As an organization or project grows, and as its challenges change, it not only needs to recognize new priorities, it needs to delete or deemphasize old ones. Sales doubled in 2013. Until 2013, the rocks were reevaluated every 90 days. The average order size is 1,500 pounds. The average order size is 1,500 pounds.