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6 Silent Productivity and Profitability Pitfalls, part 3 of 7

Strategy Driven

institutionalized mistrust, resignation, or resentment), technology addiction (which can make it difficult for some people to actually talk to others), or a simple incompetence for speaking and listening. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. This lack of listening can be the result of degenerative moods (e.g.,

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6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

The last decade ushered in an economic meltdown and technological breakthroughs that have forever changed the business world as we knew it. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. The changes have been so dramatic that most companies are still scrambling to figure out the new rules of the game. All rights reserved.

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Building a Software Start-Up Inside GE

Harvard Business Review

Though technology would have allowed for a significantly virtual enterprise, it was important to Ruh to have a physical building where people could actually be located together. ” To hit the aggressive growth targets (750 by the end of 2013 and 1000 by November 2014) Waldo had to rewrite some GE rules.

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Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

Among the approved recommendations were opportunities to save nearly $4 million in HR administrative cost by deploying more self-service technology supported by a shared services organization, nearly $8 million from insourcing second physician reviews of inpatient charts, and up to $3.5

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The Key to Change Is Middle Management

Harvard Business Review

doubled from 20% to 40% between July and December 2013, and has stayed at that level since. Many change efforts fail because people reduce themselves to checking boxes in safe, defensible systems such as Lean and Six Sigma. Many change leaders use Six Sigma , Kaizen , and Lean for continuous improvement.

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Why Your Customers Hate You and How to Fix It

Skip Prichard

They tend to think of innovation as a shiny new product or service that incorporates a major advance in technology—something like the Model T or the iPhone. Because it takes an enormous amount of money to find a truly revolutionary technology or product. Many of them have little understanding of what innovation actually means.

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