Harvard Business Review

APRIL 15, 2015

Nobody seems to like charity telemarketers. I have heard this statement so many times I can only assume it comes pre-recorded in the human frontal cortex at birth: “Charity telemarketers pocket 95% of every dollar you give. The telemarketer just got paid $25 for making 100 calls. I just hang up on them.”

Telemarketing 8

Telemarketing Long-term Short-term Finance 8

Harvard Business Review

OCTOBER 23, 2012

The Federal Trade Commission is offering $50,000 cash to anyone who can come up with a way to eliminate telemarketing robocalls. While the FTC outlawed commercial telemarketing in 2009, the legislation hasn’t put an end to the continued barrage of pre-recorded messages interrupting people’s dinners across the U.S.

Telemarketing 8

Telemarketing Pharmaceuticals Fashion Letter 8

Harvard Business Review

DECEMBER 9, 2013

Trends for 2013 and 2014 projected annual revenue attributed to field sales as opposed to inside sales varied by industry. For example, twenty-eight percent of software companies will derive more than ninety-percent of their revenues from field sales in 2013 and this number is expected to decrease to zero in 2015. Inside Sales Roles.

Metrics 11

Metrics Telecommunications Telemarketing Software 11