Modern Servant Leader

JANUARY 17, 2013

Billion in 2015. Forrester Research: US Cross-channel Retail Forecast 2011 to 2016. Forrester Research: US Online Retail Hits $200 Billion. Forrester Research: US eCommerce to Reach Nearly $300 Billion by 2015. Magnitude : US eCommerce is expected to reach $278.9B Checking In: 16.7 Billion in 2010 to 7.9

Forrester 197

Forrester Retail Media Succession 197

Harvard Business Review

SEPTEMBER 11, 2017

million from 2005 to 2015, a 67 percent jump. To learn more about the flexible workforce, download the June 2017 commissioned study Address Critical Skill Gaps With On-Demand Knowledge conducted by Forrester Consulting on behalf of Catalant Technologies.

Content 9

Content Katz Forrester Budgeting 9

Harvard Business Review

MARCH 31, 2016

Fast forward to 2015. Forrester Research predicted that one million B2B salespeople will become obsolete by 2020, lost to e-commerce. (To his credit, Weiss also predicted that sales roles would not die, but would change in some industries.) Yet the number of salespeople continued to grow. Is this another doomed prediction?

B2B 8

B2B B2C Uncertainty Self-aware 8

Harvard Business Review

SEPTEMBER 20, 2016

One survey in 2015 found that on average, just 3.6% As Forrester’s July 2016 Hunting Insider Threats report states, “Insiders are people, not computers. Organizations are increasingly aware of the impact of insider cyber threats, but most are more prepared to respond to external cyber threats.

Forrester 8

Forrester Shaw Absenteeism Analysis 8

Harvard Business Review

APRIL 2, 2012

John McCarthy of Forrester Research predicts that at least 3.3 to low-cost countries by 2015. Between 2007 and 2008, financial, information, and professional service jobs were outsourced at an average rate of 5.4% (PDF). million white collar jobs and $136 billion in wages will shift from the U.S.

Marketing 16

Marketing CPA Outsourcing Forrester 16

Harvard Business Review

AUGUST 9, 2016

It happened slowly at first … but today 91 percent of smartphone users turn to their phone for ideas while doing a task (Source: Google/Ipsos, “Consumers in the Micro-Moment” study, March 2015). Consumers expect more of marketers now. And while more data is always great, what marketers really need are more insights.

Marketing 8

Marketing Content Metrics Forrester 8

Harvard Business Review

JULY 13, 2015

CIRP estimates that in the first quarter of 2015 , Prime had 41 million members with members spending on average $1,100 annually vs. non-members’ spend of $700. Forrester Research estimates Amazon loses $1 billion to $2 billion annually on Prime shipping costs.

Retail 8

Retail Price Forrester Discount 8