Mike Cardus

MAY 24, 2011

Within these coaching times focused development, feedback and field work assignments were discussed and explored to develop the defined objectives. Increased morale amongst direct reports, peers, and supervisors–based upon internal surveys, 360 degree feedback of employees, plus anecdotal evidence of Human Resources staff.

Case Study 116

Case Study 360-Degree Feedback Execution TRIZ 116

Marshall Goldsmith

JANUARY 6, 2014

I was one of the original developers of something called 360 degree feedback. What Got You Here Won’t Get You There has just been listed as the #2 bestselling business book for 2012 by INC magazine / 800 CEO Read. You will just feel like an imposter or a phony. In my career, I am sort of a pioneer.

360-Degree Feedback 172

360-Degree Feedback Long-term Drucker Learning-by-Doing 172

Next Level Blog

OCTOBER 29, 2010

It was easy to see from Nancy’s 360 report how well thought of she is by her colleagues and our conversation made it clear why she is. It’s not just for CEOs. One of the calls was with a leader who I’ll call Nancy. She’s a long term high performer with her company and the mother of two high school students.

360-Degree Feedback 179

360-Degree Feedback Executive Coaching Blog Letter 179

Marshall Goldsmith

JULY 28, 2014

If there is one thing I know, it’s how to respond to feedback. A pioneer in the use of customized, 360 degree feedback (confidential feedback from direct reports, peers and managers) as a leadership development tool, I’ve spent the last 30 years using feedback to help people change for the better.

Sports 116

Sports 360-Degree Feedback Leadership Executive Coaching 116

Marshall Goldsmith

MAY 17, 2011

Listen to what General Mills CEO Steve Sanger recently told 90 of his colleagues: 'As you all know, last year my team told me that I needed to do a better job of coaching my direct reports. I just reviewed my 360- degree feedback. I'm pleased that my scores on 'effectively responds to feedback' are higher this year.'

Development 125

Development 360-Degree Feedback CEO Reputation 125

Marshall Goldsmith

APRIL 21, 2014

Reviews of summary 360-degree feedback involving thousands of leaders from more than 50 organizations have shown that when the item “Asks people what he or she can do to improve” is included in the company’s leadership inventory, it almost always falls near the bottom (if not in last place) in terms of employee satisfaction.

360-Degree Feedback 136

360-Degree Feedback Follow-up Learning-by-Doing Bottom-up 136

Marshall Goldsmith

SEPTEMBER 23, 2013

This process has produced measurable change in effectiveness (as evaluated by direct reports) with four CEOs that I have personally coached. This perception has been validated in reviewing the 360 degree feedback scores for executives in 30 major corporations. by Marshall Goldsmith.

Process 160

Process 360-Degree Feedback Report Execution 160

Marshall Goldsmith

MAY 5, 2014

I have reviewed 360-degree feedback reports on leaders at all levels in major corporations, and a substantial number of executives are rated poorly on the item “avoids destructive comments about other people or groups.” Would you want to promote someone who was spending 20 hours per month stabbing you in the back?

360-Degree Feedback 122

360-Degree Feedback Learning-by-Doing Survey CEO 122

Marshall Goldsmith

NOVEMBER 21, 2011

My coaching clients are either the CEOs or potential CEOs of multi-billion dollar corporations. As I was reviewing a 360-degree feedback report with one of my clients, his first words were, "But, Marshall." The positive change in this executive, who was then the COO and is now the CEO of the company, was amazing.

360-Degree Feedback 129

360-Degree Feedback Class COO Open-book 129

Marshall Goldsmith

APRIL 8, 2017

With four decades of experience helping top CEOs and executives overcome limiting beliefs and behaviors to achieve greater success, I don’t do this for fame and accolades. I want to help successful people achieve positive, lasting change in behavior; for themselves, their people, and their teams. I do this because I love helping people!

Executive Coaching 79

Executive Coaching Execution 360-Degree Feedback Video 79

Next Level Blog

SEPTEMBER 21, 2010

In this week’s book club video, I share three simple (and whack up the side of the head obvious) design principles that Marc and Miriam apply to designing talent management initiatives such as performance reviews, 360 degree feedback and succession planning.

Talent Management 129

Talent Management Video Books 360-Degree Feedback 129

Marshall Goldsmith

MAY 3, 2011

His profit contribution was so vast that the CEO promoted him into management. He was surly and offensive to everyone, even to the CEO, who called me in to 'help him change now.' I just reviewed my 360-degree feedback. But Mike put up astounding numbers with his trades. Instead, it exposed his bad side.

360-Degree Feedback 115

360-Degree Feedback Gordon CEO Learning-by-Doing 115

Marshall Goldsmith

NOVEMBER 11, 2013

After recruiting your support group of coaches, ask them for their ideas on how you can improve, either through 360-degree feedback or merely asking for suggestions for the future. What Got You Here Won’t Get You There has just been listed as the #2 bestselling business book for 2012 by INC magazine / 800 CEO Read.

360-Degree Feedback 146

360-Degree Feedback Construction Follow-up Resistance 146

Marshall Goldsmith

FEBRUARY 3, 2014

I recently had the privilege of working with the CEO and over 2,000 of the top leaders in one of the world’s most admired companies. Leaders in the company received 360-degree feedback to help them understand how their actual behavior was seen as matching this desired profile. Coaching Leadership'

360-Degree Feedback 166

360-Degree Feedback Follow-up Ethics Learning-by-Doing 166

Marshall Goldsmith

FEBRUARY 18, 2013

Reviews of summary 360-degree feedback involving thousands of leaders from more than 50 organizations have shown that when the item “Asks people what he or she can do to improve” is included in the company’s leadership inventory, it almost always falls near the bottom (if not in last place) in terms of employee satisfaction.

360-Degree Feedback 98

360-Degree Feedback Follow-up Learning-by-Doing Bottom-up 98

Marshall Goldsmith

JANUARY 27, 2014

Tools such as 360-degree feedback and mini-surveys can be done online, at low cost as needed. What Got You Here Won’t Get You There has been listed as the #2 bestselling business book for 2012 by INC magazine / 800 CEO Read. Technology tools for follow-up and reinforcement can be more efficient and more effective.

360-Degree Feedback 121

360-Degree Feedback Long-term Globalization Tools 121

Harvard Business Review

JULY 10, 2012

With many companies trying to shake off the drag of a global recession, CEOs are eager to find growth. In writing the book Sales Growth , we've found that CEOs who put sales management at the heart of their agenda have captured astonishing growth — outstripping their peers by 50 to 80 percent in terms of revenue and profitability.

CEO 15

CEO 360-Degree Feedback Contract Manufacturing Supply Chain 15

Marshall Goldsmith

OCTOBER 7, 2013

The people that I am coaching are all potential CEOs and the company is making a real investment in their development. However, at lower levels in the organization (that are more price sensitive) traditional 360 degree feedback can work very well. In my coaching practice, I personally interview all key stakeholders.

Leadership 117

Leadership 360-Degree Feedback Follow-up Learning-by-Doing 117

Marshall Goldsmith

OCTOBER 16, 2012

I recently had the privilege of working with the CEO and more than 2,000 leaders of one of the world’s most admired companies. Leaders in the company received 360-degree feedback to help them understand how their actual behavior was seen as matching this desired profile. Talking the talk.

360-Degree Feedback 96

360-Degree Feedback Follow-up Ethics Training 96

Harvard Business Review

APRIL 24, 2015

It’s understandable that most CEOs try to manage their boards. With directors often attempting to take a more active role in decisions these days, CEOs naturally feel a bit threatened. Obviously a CEO will want to maintain some discretion here. A CEO’s job is hard enough.

CEO 8

CEO 360-Degree Feedback Management Charisma 8

Harvard Business Review

JUNE 14, 2012

Typically, insight into what to change can be created by concrete 360-degree feedback techniques, either via surveys, conversations or both. This style of feedback can be augmented by fact gathering such as third-party observation of senior executives going about their day-to-day work (e.g., "You

360-Degree Feedback 16

360-Degree Feedback How To Agility Survey 16

Harvard Business Review

APRIL 14, 2017

Or a 360-degree feedback report. But you need to give yourself time to more clearly understand the feedback before you accept or reject it. ” Nira’s thoughts raced with all the reasons this feedback was ridiculous: I am the creative director of this company. Maybe it’s your performance review.

360-Degree Feedback 14

360-Degree Feedback Creativity CEO Learning-by-Doing 14

Harvard Business Review

AUGUST 7, 2015

After receiving some 360-degree feedback, we met to discuss the data. We can never say it enough, whether we’re in the role of a parent or friend — or a busy CEO running a meeting. Robert wanted to be a role model CEO. He was the classic glad-handing, backslapping, high-energy salesman. How can I help?

360-Degree Feedback 8

360-Degree Feedback Charisma Construction Learning-by-Doing 8

Harvard Business Review

DECEMBER 27, 2016

The CEOs of both — John Noseworthy and Delos “Toby” Cosgrove — are highly skilled physicians. A study published in 2011 examined CEOs in the top-100 best hospitals in USNWR in three key medical specialties: cancer, digestive disorders, and cardiovascular care. Cleveland Clinic comes in second.

Management 14

Management 360-Degree Feedback Mayo Training 14

Harvard Business Review

JUNE 21, 2012

As the up-and-coming vice president and CEO candidate for a Fortune 500 technology corporation sat before the CEO for his annual review, he was baffled to discover that the feedback from his peers, customers, direct reports, and particularly from board members placed unusual emphasis on one potentially devastating problem: his listening deficit.

360-Degree Feedback 17

360-Degree Feedback Welch Active Listening CEO 17

Harvard Business Review

DECEMBER 29, 2015

Any CEO would agree that having a strong core of seasoned executives running the C-suite is critical. The process is transparent and yields what some at Cisco call “brutally honest” feedback. But the opportunity goes beyond CEO changes.

360-Degree Feedback 8

360-Degree Feedback CEO Leadership Pipeline Execution 8

Marshall Goldsmith

OCTOBER 20, 2014

A CEO Who Refused to Be Phony. Some years ago, I worked with a CEO who was generally regarded as a great leader of people but was seen as lacking in the ability to provide positive recognition. As we reviewed his 360-degree feedback report, he snorted, “What do you want me to do, go around praising people who don’t deserve it?

360-Degree Feedback 155

360-Degree Feedback Definition Positioning Learning-by-Doing 155

Harvard Business Review

MARCH 29, 2017

A good way to help leaders understand that their self-views and behaviors matter is via 360-degree feedback (360s) and employee engagement In particular, there is ample evidence for the connection between 360s and leadership performance, as well as a leader’s integrity.

Self-aware 8

Self-aware 360-Degree Feedback How To Collins 8

Harvard Business Review

MARCH 23, 2016

Likewise, Rosalind Brewer, an African-American woman and Sam’s Club CEO, was called racist for advocating for diversity. We collected these ratings from their 360-degree feedback surveys.)

Diversity 8

Diversity 360-Degree Feedback Survey Participative 8

Marshall Goldsmith

MAY 10, 2013

” Some years ago, I worked with a CEO who was generally regarded as a great leader of people but was seen as lacking in the ability to provide positive recognition. As we reviewed his 360-degree feedback report, he snorted, “What do you want me to do, go around praising people who don’t deserve it?

360-Degree Feedback 136

360-Degree Feedback Definition CEO Learning-by-Doing 136

Marshall Goldsmith

MARCH 25, 2013

” Some years ago, I worked with a CEO who was generally regarded as a great leader of people but was seen as lacking in the ability to provide positive recognition. As we reviewed his 360-degree feedback report, he snorted, “What do you want me to do, go around praising people who don’t deserve it?

360-Degree Feedback 132

360-Degree Feedback Definition Learning-by-Doing Positioning 132

Harvard Business Review

MAY 15, 2012

She shares the example of Vineet Nayar, the CEO of HCL Technologies, who posted his own 360-degree feedback on the company intranet and encouraged his senior team to do the same. According to Hill, if you talk openly about what you've learned it sends a signal that you're open to hearing criticism.

360-Degree Feedback 15

360-Degree Feedback How To Construction Case Study 15

Jesse Lyn Stoner Blog

MARCH 4, 2013

Miller of The People Equation explores how coaching, training and 360 degree feedback is a key strategy for creating an organization that’s responsive to change. Chris Young at Human Capital Strategies Blog shares 7 Business Lessons from Peter Drucker Every CEO Must Follow.

Leadership Development 205

Leadership Development Development Leadership 360-Degree Feedback 205

The Practical Leader

AUGUST 24, 2011

In a recent survey of CEOs and senior executives, 76 percent cited leadership development as important, yet only 7 percent thought their organization was doing it effectively.&#. . “Our research shows that change programs that explicitly address leadership competencies are 3.2 times more likely to succeed than those that don’t.

360-Degree Feedback 53

360-Degree Feedback Objective Incentives Influence 53

Harvard Business Review

MAY 1, 2014

On the advice of the strategy consultants he had engaged, the CEO decided to bring the team together for what he called a high performance intervention. When all the self-portraits were completed and displayed on the wall, the group coach asked each member of the executive team including the CEO to talk to the group about his drawing.

360-Degree Feedback 9

360-Degree Feedback Offshoring Construction Execution 9

Persuasive Powerhouse

OCTOBER 22, 2010

My work as an executive coach involves looking at a lot of 360 degree feedback reports. One of the patterns I see in the 360 data on leadership behaviors is that peers are typically the lowest rating group for any given executive.

Bottom-up 177

Bottom-up Short-term Executive Coaching Open-book 177

Harvard Business Review

SEPTEMBER 12, 2011

Recently, my colleagues and I interviewed dozens of these higher-ambition CEOs , all of whom taught us a valuable lesson: integrity is at the heart of great leadership. Higher-ambition CEOs know who they are, and how they lead and run their companies reflects their personal values and principles. Personal Integration.

360-Degree Feedback 14

360-Degree Feedback Ethics Education Human Resources 14