Marshall Goldsmith

JANUARY 6, 2014

Larissa spent two months traveling around and talking with me. I was one of the original developers of something called 360 degree feedback. I finally understood the deeper importance of that question when Larissa MacFarquhar, a journalist from the New Yorker wrote a profile about me.

360-Degree Feedback 172

360-Degree Feedback Long-term Drucker Learning-by-Doing 172

Marshall Goldsmith

APRIL 21, 2014

Reviews of summary 360-degree feedback involving thousands of leaders from more than 50 organizations have shown that when the item “Asks people what he or she can do to improve” is included in the company’s leadership inventory, it almost always falls near the bottom (if not in last place) in terms of employee satisfaction.

360-Degree Feedback 136

360-Degree Feedback Follow-up Learning-by-Doing Bottom-up 136

Marshall Goldsmith

FEBRUARY 18, 2013

Reviews of summary 360-degree feedback involving thousands of leaders from more than 50 organizations have shown that when the item “Asks people what he or she can do to improve” is included in the company’s leadership inventory, it almost always falls near the bottom (if not in last place) in terms of employee satisfaction.

360-Degree Feedback 98

360-Degree Feedback Follow-up Learning-by-Doing Bottom-up 98

Marshall Goldsmith

JANUARY 27, 2014

Tools such as 360-degree feedback and mini-surveys can be done online, at low cost as needed. Even when the coach is local, travel time can exceed the actual time spent coaching. Traditional, people-centered techniques for follow-up and reinforcement tend to be expensive and time-consuming.

360-Degree Feedback 121

360-Degree Feedback Long-term Globalization Tools 121

Marshall Goldsmith

JUNE 7, 2011

Larissa spent two months traveling with me, and interviewing my family, my clients, and people who work with me. Do What's in Your Heart I was one of the original developers of 360-degree feedback. before they do anything. She then wrote a long story and published it for 800,000 people to read.

360-Degree Feedback 118

360-Degree Feedback Learning Curve Budgeting Career 118

Marshall Goldsmith

OCTOBER 7, 2013

This makes the entire process “two-way” instead of “one way” It helps the stakeholders act as “fellow travelers” who are trying to improve, not “judges” who are pointing their fingers at my client. I also ask the stakeholders to pick something to improve and to ask for suggestions.

Leadership 117

Leadership 360-Degree Feedback Follow-up Learning-by-Doing 117

Harvard Business Review

FEBRUARY 22, 2017

Do an informal, monthly 360-degree review. A company’s annual or semiannual data collection efforts to provide 360-degree feedback to leaders on how they are doing is all well and good. But waiting a year or two for feedback can be dangerous. They are able to push each other out of ruts.

360-Degree Feedback 11

360-Degree Feedback Commitment Learning-by-Doing Letter 11