Modern Servant Leader

NOVEMBER 20, 2023

Imagine… Thanksgiving is over. The stuffed turkey became Turkey sandwiches, the stuffing will remain for weeks and you’re likely to run out of ice cream long before the leftover pie. So what do you have to be thankful for, besides lots of great leftovers? Like most people, you undoubtedly gave thanks for your family and friends, health and countless other personal blessings.

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Modern Servant Leader

OCTOBER 26, 2023

Bad Boss Behaviors Cause #2: Unclear Expectations We covered the first cause of Bad Boss Behaviors, Lack of Education , last week. Given the lack of formal education, new bosses are often left to their own devices to develop leadership skills. What does that experience look like? Imagine you’re standing in the middle of a leadership development carnival, surrounded by many competing voices.

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Modern Servant Leader

OCTOBER 17, 2023

Bad Boss Behaviors™ Cause #1: Lack of Education Many job descriptions in business require a college degree. Later, when that same employee is promoted to a leadership role, the investment in their development seems to vanish. Suddenly, we expect people to navigate uncharted waters with little to no training. It’s like we expect new bosses to acquire leadership skills through osmosis.

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Modern Servant Leader

OCTOBER 11, 2023

New leaders often inherit troubled organizations. When Sean Payton took over as head coach of the professional US football team, The Denver Broncos , it was a team in distress. Unfortunately, Payton fell prey to the common temptation of attacking the reputation of his predecessors. Payton’s error was an amateur move, reflecting bad boss behavior. Payton’s bad boss behavior bit him in the ass, a few months later, when the man he mocked soundly defeated his team.

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Modern Servant Leader

SEPTEMBER 18, 2023

How Leaders Still Fail the Racism Sexism Test How Jann Wenner, The Hachette Book Group, and Little, Brown and Company Dropped the Ball on Diversity What Happened Jann S. Wenner, founder of Rolling Stone Magazine wrote a book of interviews from his 50 years leading the magazine. The book, entitled, “ The Masters ” exclusively focuses on white, male rockstars.

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Modern Servant Leader

JUNE 29, 2023

Are you frustrated by a bad boss ? Tired of dealing with crap from a micromanager, narcissist, tyrant, manipulator or just generally incompetent boss ? Stop it! Stop working for bad bosses. Consider the insightful wisdom of Bob Newhart’s character, the brilliantly brief therapist, Dr. Switzer. He rarely needs more than 5 minutes with clients. After they describe their problems, he calmly explains: “I’m going to say two words to you right now.

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Modern Servant Leader

JULY 3, 2023

Happy Independence Day , United States of America! It was on the 4th of July, 1776 that the Continental Congress adopted our Declaration of Independence from Great Britain. The men who signed that document would be embarrassed by our leadership. The creation of that document, it’s adoption, and the freedom of our nation would not have been possible without great leadership.

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Modern Servant Leader

JULY 11, 2023

Do you need your current position? We cannot lead what we need. Are you dependent upon your current employer for income and benefits? Yes? Then you cannot lead there. Let me explain… There are two dependencies preventing most people from being great leaders in corporations: Salary & Benefits Dependency : If you lack confidence in your ability to find great employment elsewhere, a sufficient financial reserve to allow you time to find new employment, or both, you seek to please your bos

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Modern Servant Leader

JULY 11, 2023

Heineken CEO Dolf van den Brink, Unilever CEOs Hein Schumacher (June) and Alan Jope (prior), Philip Morris CEO Jacek Olczak, Mondelez CEO Dirk Van de Put, and Nestle CEO Ulf Mark Schneider have all demonstrated a lack of ethical behavior. Each of their organizations promised to exit business in Russia when war began. These leaders have not delivered on that promise.

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Modern Servant Leader

AUGUST 16, 2023

When it comes to gratitude. One of my personal pet peeves is when somebody in management says, “Well, I didn’t want to list the names of people because I was afraid I’d forget somebody.” Sorry, but I call b t. That is one of your responsibilities as a manager. As a leader. One of your jobs is to know who did the work, how they did it, who was responsible for it, and what they achieved.

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Modern Servant Leader

AUGUST 29, 2023

Your first 90 days in a new leadership role are critical to your success. So, how do you do it right? KEY POINTS Linda Yaccarino’s first 90 days at “X” is an example of what NOT to do Focus on 3 Perspectives : People, Products, and Processes Plan according to 3 Periods : Days 1-30, 31-60, and 61-90 Apply 7 Principles : Selflessness, Empathy, Resolve, Virtuousness, Authenticity, Nonpartisanship, and Thoroughness Linda Yaccarino Exemplified What NOT to Do Linda Yaccarino is about

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Modern Servant Leader

DECEMBER 30, 2022

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Often, following transitions in leadership, the principles of the predecessor are abandoned. However, internal successors were found and they retained servant-leadership principles for many years.

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Modern Servant Leader

APRIL 27, 2023

Yesterday, Fox News TV fired Tucker Carlson and CNN fired Don Lemon. Both were leading TV personalities for their respective networks. Both decisions surprised their colleagues, media experts, and viewers. Neither company immediately explained the logic for these critical leadership decisions. Nature abhors a vacuum ― Aristotle In failing to explain their decisions, both Fox and CNN gave opponents all the fuel necessary to flame the fires of their opinions and misinformation.

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Modern Servant Leader

MARCH 9, 2023

Do you need to calculate the Return On Investment (ROI) for your leadership development program? Then we have the tools for you. These tools make it easier than ever to forecast the anticipated benefits of leadership training. The four leadership development program benefit calculators use several research studies to make your ROI clear. The four Leadership Development Program ROI Calculators are based on the following benefits: Simple (ROI) Model Talent Acquisition Reducing Turnover Productivit

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Modern Servant Leader

MARCH 2, 2023

When Scott Adams , creator of the popular comic Dilbert, went on a horrifically racist rant recently, many people were shocked. As a result, most major media outlets carrying the comic dropped his work. From this incident, Human Resource professionals and business leaders should take away 5 important lessons: A lack of diversity results in group think Diversity should extend well beyond the workplace Immediately disavow racism and racists in and beyond your organization Own your failures and apo

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Modern Servant Leader

DECEMBER 24, 2022

‘Twas the night before Christmas, when all of the staff. Sat on Zoom hoping a leader would come, on their behalf. Tired of the power model still in the air, They hoped a servant-leader, soon would be there. There had been no focus on long-term success, And Short-term drivers too long caused distress. While some struggled for a solution, others had fled, We needed a change before going in the red.

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Modern Servant Leader

SEPTEMBER 28, 2022

The last principle in the Acronym Model of SERVANT-Leadership ® is Thorough. This 6-minute lesson demonstrates the Thorough principle, through the example of Erin Brockovich (Julia Roberts). Erin Brockovich was an unemployed, single mother of 3 children, who, in 1993, discovered that Pacific Gas & Electric Company (PG&E) was lying to residents and employees while poisoning their drinking water.

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Modern Servant Leader

SEPTEMBER 20, 2022

If you had $3 billion to invest in any mission, cause or effort, what would you invest in? While also putting your personal time and energy behind it as the leader of that organization or mission? That’s what the founder and CEO of Patagonia recently did, while retaining a very small portion. I think it was about 2% or so of his investment in the company.

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Modern Servant Leader

SEPTEMBER 15, 2022

Speed Mentoring. In a leadership development class I was teaching yesterday, one of the participants mentioned that their employer offers. regular speed mentoring opportunities and it occurred to me a lot of you may not be familiar. with this term or concept and what it is. So I’m sharing real quickly. Simply put, speed mentoring includes brief conversations between multiple mentors and mentees on specific topics in rapid succession.

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Modern Servant Leader

SEPTEMBER 2, 2022

Starbucks announced yesterday that Laxman Narasimhan will replace CEO Howard Schultz as the company’s new CEO. Named interim CEO, Schultz has been CEO and Board chairman off and on at the company for over 35 years and is chief architect of their culture. As successor to Schultz, Narasimhan has big shoes to fill and begs the question, “what can we expect from his leadership”?

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Modern Servant Leader

APRIL 18, 2022

The fifth principle in the Acronym Model of SERVANT-Leadership is Authentic. This 6-minute lesson demonstrates this principle, through the example of Kay Graham and Ben Bradlee (played by Meryl Streep and Tom Hanks) debating personal relationships vs. professional responsibilities. Graham is the CEO of The Washington Post and Bradlee is Executive Editor for the paper.

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Modern Servant Leader

MARCH 23, 2022

The fourth principle in the Acronym Model of SERVANT-Leadership is Virtuous. This 8-minute lesson demonstrates this principle, through the example of Oskar Schindler (played by Liam Neeson). Schindler was a German Industrialist in World War II and an imperfect man in many ways. However, he saved the lives of 1,200 Jews by employing them in his factories and shielding them from death camps.

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Modern Servant Leader

MARCH 10, 2022

The third principle in the Acronym Model of SERVANT-Leadership is Resolve. This 5-minute lesson demonstrates this principle, through the example of Amelia Earhart (played by Hillary Swank). Amelia’s faced many challenges to getting her flight across the Atlantic off the ground. Now, the night before this scene, she catches her aviator, Bill Stoltz (played by Joe Anderson), drunk at a bar and mocking her plans.

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Modern Servant Leader

FEBRUARY 15, 2022

The second principle in the Acronym Model of SERVANT-Leadership is Empathy. This 7-minute lesson demonstrates this principle, as learned by Al Harrison (played by Kevin Costner), through the courage of Katherine Johnson (played by Taraji P. Henson). Johnson is part of a team of female African-American’s playing a vital role in the early days of the NASA space program.

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Modern Servant Leader

FEBRUARY 1, 2022

The principles of servant-leadership, as captured in the Acronym Model of SERVANT-Leadership begin with Selflessness. This 7 minute lesson shows this principle as applied by Nelson Mandela (played by Morgan Freeman), during South Africa’s preparation for the 1995 World Cup of Rugby. Also present in this example are the principles of Empathy and Resolve.

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Modern Servant Leader

OCTOBER 14, 2021

Do you have a terrible boss? Welcome to the horror show. Which leadership horror most closely aligns to your bad boss experience? As another Halloween approaches, it is time to revisit and update our list of Horror Story Bosses. Headless Horseman. First on our list is the Headless Horseman. In The Legend of Sleepy Hollow, the headless horseman is the ghost of a decapitated soldier who seeks his head and is willing to take yours, as a substitute.

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Modern Servant Leader

JULY 29, 2021

We’ve seen Simone Biles as a leader for gymnasts, the Olympics, and other athletes for years. Yesterday, she showed us Ms. Biles is also a leader for mental health. The best leaders are those who believe in something strongly enough they are willing to sacrifice to make it happen. For this reason, many of the greatest leaders are accidental leaders.

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Modern Servant Leader

AUGUST 11, 2020

Recently, I partnered with Diversity, Equity, and Inclusion expert, Glen Guyton from GuyStar Enterprises, to help business executives better address racial inequality in their workplace and industry. This 1 hour session was an abridged version of a 4 part, 4 hour series, based on the following books: White Fragility: Why it’s so Hard for White People to Talk About Racism.

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Modern Servant Leader

JULY 13, 2020

Join Business & Racial Awareness: From Conversation to Action , today. Seats are limited. Sessions start Friday. About the Course. I grew up in very white suburbs. With little exposure to other heritages, but a strong moralistic and Christian-centered world view, I considered myself an ally and “woke” before I knew these terms. I said everything I thought a supportive, intelligent, diversity-endorsing professional was supposed to say: “I don’t see color” “

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Modern Servant Leader

JUNE 5, 2020

In times of tragedy and civil unrest, it is easy and common for companies to release position statements. It’s good for leaders to offer their support to communities in need. A positive message that says, “we stand with you” feels good. Unfortunately, in these times, your stakeholders need more than warm fuzzies – they need your action.

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Modern Servant Leader

MAY 8, 2020

The servant-leadership community lost another great example and shepherd this week. Ken Melrose, former chairman and chief executive officer of The Toro Company, passed away Sunday May 3, 2020. Ken was a passionate advocate for servant-leadership at Toro and beyond. His book, “ Making the Grass Greener on Your Side : A CEO’s Journey to Leading by Serving” cited examples of servant-leadership in action at Toro while teaching and encouraging its practice to readers.

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Modern Servant Leader

APRIL 21, 2020

Heat map of percentage of institutions with leadership programs, in the United States, by state. Does anyone believe we have enough good leaders in politics? What about the workplace? I didn’t think so. In the “Be the Good” TEDx talk , I mentioned we have so many bad bosses, that we tend to find poor leadership acceptable – even expected.

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Modern Servant Leader

APRIL 6, 2020

Virtually everyone faces a new normal today. If you lead people, you face additional challenges. None of us have all the answers. Perhaps together though, we may develop great solutions. We’re here to help. Here is a list of recommendations from people leadership practitioners. They were each asked: What is your advice for leaders facing a crisis?

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Modern Servant Leader

MARCH 17, 2020

Infographic : 9 Tips for Working Remotely (Large version here ). Are you new to working from home or working remote? Have you considered the challenges and special needs of your remote employees? With the COVID-19 outbreak in the United States, there are many people, new to telecommuting, who could use some tips and best practices. I’m the author of, “ Paradigm Flip : Leading People, Teams, and Organizations Beyond the Social Media Revolution” I’ve spent 20 years leading

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Modern Servant Leader

FEBRUARY 20, 2020

Team size is a critical factor in the success or failure of an organization. Most organizations permit – or expect – too many direct reports for each team lead. This logic ignores the reality that good people leadership takes time and great people leadership requires more time. To minimize the bad boss syndrome, organizations should follow the 5×10 rule of people leadership.

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Modern Servant Leader

JANUARY 13, 2020

Too often we hear – or maybe even say, “they’re in a leadership position “ At best, this is misleading. At worst, it’s flat out wrong. Your title makes you a manager. Your role makes you a leader. Positions for Managers. A title defines a management position. If you are in an executive, director, or manager position, you have responsibility for managing schedules, objectives, and assets.

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Modern Servant Leader

JANUARY 5, 2020

Welcome to 2020. Please don’t expect major corporations to grasp the concept of true diversity, unless you help. We see another example today, presented by Comcast’s subsidiary, NBC Universal, while launching the new streaming service, Peacock. What Happened. To raise awareness and anticipation about the upcoming launch, NBC Universal created a series of commercials with eggs about to hatch.

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