Let's Grow Leaders

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How to Navigate Unclear Expectations and Fuzzy Norms at Work

Let's Grow Leaders

If it feels like you never received your company-issued secret decoder ring, you’re likely dealing with unclear expectations. Often, people have unspoken values or expectations, and there isn’t one “right” way to do things. Maybe your manager never clarified an important process. Or the team hasn’t agreed on norms, so you’ve found yourself in a conflict cocktail of vague and unclear expectations and strong points of view.

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Confidential Information – What to Say When You Can’t Say Anything

Let's Grow Leaders

Handle confidential information with candor and care to build trust It can feel like a trap. Someone asks you a direct question about confidential information. Maybe it’s a personnel matter. A sensitive business negotiation or a product launch. In all these scenarios, there are sound ethical reasons for the information to remain secure. If you tell the person what you know, you violate confidentiality.

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Beyond the Drama: How to De-Escalate an Emotional Conversation at Work

Let's Grow Leaders

What to Say Next to Destress an Emotional Conversation at Work When people are fired up, angry, and defensive, it’s tough to have a productive conversation. One reason it’s so tricky to de-escalate an emotional conversation is that when these emotions kick in, they’re contagious. One person gets defensive, and the other person responds in kind.

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Navigating Change: How the Holidays Can Help You Be a Better Leader

Let's Grow Leaders

The holiday season gives you a human-centered leadership map for navigating change Is your holiday season a time of celebration? Of bustling end-of-year stress to meet business goals? A time of nostalgia and reflecting on what you appreciate most? Of remembering the traditions, stories, and people you have come before you? A time to connect with friends and family?

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Great Teams: 12 Practical Collaboration Habits to Create Clarity

Let's Grow Leaders

Clarity is key to better collaboration and more productive workplace conflict. Great teams know where they’re going, and need each other to be successful. Easy to say. Harder to do. Today in our “Great Teamwork Series”, we share 12 collaboration habits to help get (and keep) everyone on the same page. You can use these habits to assess how you’re showing up to influence your team.

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How to Be More Thankful for Your Team (Easy Employee Appreciation Ideas)

Let's Grow Leaders

Your team yearns for a cadence of sincere “thank yous” more than grand gestures Every week we hear from hard-working, high-performing employees who long for more appreciation at work. Ironically some of these complaints come after some kind of big employee appreciation event. It’s about time, I’ve been killing myself all year without even a thank you!

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Overloaded at Work: How to Ask For the Support You Need

Let's Grow Leaders

What to say next when you’re overloaded at work (without sounding whiny) Ever found yourself cackling at the monstrous to-do list glaring back at you, thinking “Right, that’s not happening,” only to gulp back a sob as you realize none of it’s optional? You’re overloaded at work. Stuck in a world where productivity meets panic and trying to be a ‘team player’ feels like a conspiracy against your sanity.

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