• MODERN SERVANT LEADER  |  WEDNESDAY, FEBRUARY 17, 2016
    Jim Hunter – Servant Leadership Interview Series
    We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles.
  • MODERN SERVANT LEADER  |  WEDNESDAY, FEBRUARY 17, 2016
    Jim Hunter – Servant Leadership Interview Series
    We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles.
  • MODERN SERVANT LEADER  |  FRIDAY, FEBRUARY 12, 2016
    Why Leaders Should Never Use Speaker Phones – and Some Tips if You Must
    Eric… Eric… Eric… ERIC!!!!!!!!!!! His team member was trying desperately to interrupt the executive as he moved from topic to topic, further and further away from the first point a question was raised. But Eric was oblivious to the fact that anyone had a question. By the time they were able to get there question in, half the discussion had to be repeated to remind everyone of the issue. I’ve seen this scenario play out time and again, in varying degrees.
  • MODERN SERVANT LEADER  |  FRIDAY, FEBRUARY 12, 2016
    Why Leaders Should Never Use Speaker Phones – and Some Tips if You Must
    Eric… Eric… Eric… ERIC!!!!!!!!!!! His team member was trying desperately to interrupt the executive as he moved from topic to topic, further and further away from the first point a question was raised. But Eric was oblivious to the fact that anyone had a question. By the time they were able to get there question in, half the discussion had to be repeated to remind everyone of the issue. I’ve seen this scenario play out time and again, in varying degrees.
  • MODERN SERVANT LEADER  |  MONDAY, JANUARY 11, 2016
    Is Academia Failing to Develop Leaders? SEC Conference Example
    Tonight the top two college football teams of the year battled on the gridiron. There was no doubt these two schools developed athletic leaders. However, are the institutions behind these teams developing leaders off the field? I recently wrote about our leadership failure in academia. So during tonight’s game, when I saw the Southeastern Conference (SEC) tagline of “Scholars. Champions. Leaders.”, ”, I investigated the leadership development programs of their schools.
  • MODERN SERVANT LEADER  |  MONDAY, JANUARY 11, 2016
    Is Academia Failing to Develop Leaders? SEC Conference Example
    Tonight the top two college football teams of the year battled on the gridiron. There was no doubt these two schools developed athletic leaders. However, are the institutions behind these teams developing leaders off the field? I recently wrote about our leadership failure in academia. So during tonight’s game, when I saw the Southeastern Conference (SEC) tagline of “Scholars. Champions. Leaders.”, ”, I investigated the leadership development programs of their schools.
  • MODERN SERVANT LEADER  |  TUESDAY, JANUARY 5, 2016
    Happy New Year from Modern Servant Leader
    My thanks to each and every one of you for the incredible support in 2015. I started ModernServantLeader.com with a mission to spread servant leadership awareness, adoption, and action. With your help, it’s clear we are making progress on our mission. So as we turn the corner on another year, I want to pause, thank you and share some of our progress. Visitor Growth. I am honored to share that, this year, MSL moved into the Top 10 Leadership blogs, globally, according to Blog Rank.
  • MODERN SERVANT LEADER  |  TUESDAY, JANUARY 5, 2016
    Happy New Year from Modern Servant Leader
    My thanks to each and every one of you for the incredible support in 2015. I started ModernServantLeader.com with a mission to spread servant leadership awareness, adoption, and action. With your help, it’s clear we are making progress on our mission. So as we turn the corner on another year, I want to pause, thank you and share some of our progress. Visitor Growth. I am honored to share that, this year, MSL moved into the Top 10 Leadership blogs, globally, according to Blog Rank.
  • MODERN SERVANT LEADER  |  TUESDAY, DECEMBER 1, 2015
    Top Leadership Experts List – Voting Open Now
    I am excited to announce we’re working on the new edition of the Top Leadership Experts to Follow. Our first list of the Top Leadership Experts to Follow ( 2015 ), was extremely well received. In fact, the list was shared thousands of times and topped many search results for the topic. We were honored and excited to see so many people discovering and learning from such great thought leaders.
  • MODERN SERVANT LEADER  |  TUESDAY, DECEMBER 1, 2015
    Top Leadership Experts List – Voting Open Now
    I am excited to announce we’re working on the new edition of the Top Leadership Experts to Follow. Our first list of the Top Leadership Experts to Follow ( 2015 ), was extremely well received. In fact, the list was shared thousands of times and topped many search results for the topic. We were honored and excited to see so many people discovering and learning from such great thought leaders.
  • MODERN SERVANT LEADER  |  MONDAY, NOVEMBER 23, 2015
    Servant Leadership Summit – Highlights and Quotes to Share
    Becky Robinson and the Weaving Influence team pulled together a great webinar on Servant Leadership. Each speaker had keen insights. Below are many of the highlights. Cheryl Bachelder. Cheryl A. Bachelder is a passionate restaurant industry executive serving as the CEO Popeyes® Louisiana Kitchen, Inc. Cheryl is also the author of, “Dare to Serve: How to Drive Superior Results by Serving Others” Highlights from Cheryl include. The real power lies in service to others.”
  • MODERN SERVANT LEADER  |  MONDAY, NOVEMBER 23, 2015
    Servant Leadership Summit – Highlights and Quotes to Share
    Becky Robinson and the Weaving Influence team pulled together a great webinar on Servant Leadership. Each speaker had keen insights. Below are many of the highlights. Cheryl Bachelder. Cheryl A. Bachelder is a passionate restaurant industry executive serving as the CEO Popeyes® Louisiana Kitchen, Inc. Cheryl is also the author of, “Dare to Serve: How to Drive Superior Results by Serving Others” Highlights from Cheryl include. The real power lies in service to others.”
  • MODERN SERVANT LEADER  |  TUESDAY, OCTOBER 27, 2015
    Art Barter – Servant Leadership Interview Series – Servant Leadership Institute CEO
    Art Barter is the founder and CEO of the Servant Leadership Institute. They’re hosting SLI15: Let’s Do This! in Orlando, November 9th & 10th. At the end of this post is a 55% discount to the conference for MSL subscribers! Art was kind enough to sit down again with us and talk about servant leadership. As always, Art was a wealth of wisdom and insights. The entire conversation was enlightening and engaging.
  • MODERN SERVANT LEADER  |  TUESDAY, OCTOBER 27, 2015
    An Interview with Art Barter, Servant Leadership Institute CEO
    Art Barter is the founder and CEO of the Servant Leadership Institute. They’re hosting SLI15: Let’s Do This! in Orlando, November 9th & 10th. At the end of this post is a 55% discount to the conference for MSL subscribers! Art was kind enough to sit down again with us and talk about servant leadership. As always, Art was a wealth of wisdom and insights. The entire conversation was enlightening and engaging.
  • MODERN SERVANT LEADER  |  SUNDAY, AUGUST 30, 2015
    Why Social Media Makes Now a Great Time to be a Leader
    For the first time in history, leaders can receive effective feedback from millions of people. Why is now a great time to be a leader? What makes today so different from prior centuries, or even decades? Technology delivered a leadership innovation called digital social media. Throughout history there have been many communication innovations, but digital media, and its child – social media, provide the greatest benefit to leaders.
  • MODERN SERVANT LEADER  |  SUNDAY, AUGUST 30, 2015
    Why Social Media Makes Now a Great Time to be a Leader
    For the first time in history, leaders can receive effective feedback from millions of people. Why is now a great time to be a leader? What makes today so different from prior centuries, or even decades? Technology delivered a leadership innovation called digital social media. Throughout history there have been many communication innovations, but digital media, and its child – social media, provide the greatest benefit to leaders.
  • MODERN SERVANT LEADER  |  MONDAY, AUGUST 24, 2015
    Please Vote for Modern Servant Leader Today!
    Can I get 1 minute of your time? I’ve been running this blog to advocate servant leadership adoption and digital media action, for free, since 2008. In all that time, I don’t recall asking you for a favor. Today though, I have a favor to ask. It should only take a minute of your time. I want to continue spreading servant leadership adoption and digital media action, to help others succeed. You have a great opportunity to help me do this by voting on the Thinkers 50.
  • MODERN SERVANT LEADER  |  MONDAY, AUGUST 24, 2015
    Please Vote for Modern Servant Leader Today!
    Can I get 1 minute of your time? I’ve been running this blog to advocate servant leadership adoption and digital media action, for free, since 2008. In all that time, I never asked a favor. Today though, I have a favor to ask. It should only take a minute of your time. I want to continue spreading servant leadership adoption and digital media action, to help others succeed. You have a great opportunity to help me do this by voting on the Thinkers 50.
  • MODERN SERVANT LEADER  |  TUESDAY, JULY 21, 2015
    How to Build Courage Through Caring for Your Team
    Share this quote: Twitter , Linkedin , Google+ or Facebook. In The Killing Fields by Diane Cory in Insights on Leadership by Larry Spears , we learn that courage stems from caring. For example, a parent has tremendous courage when it comes to protecting their child. In contrast, the team member who doesn’t care about the team will not take on risk to advance its mission. So how do we get our team to care more and increase courage?
  • MODERN SERVANT LEADER  |  TUESDAY, JULY 21, 2015
    How to Build Courage Through Caring for Your Team
    In the Killing Fields by Diane __ in __ on Leadership by Larry Spears, we learn that courage stems from caring. For example, the parent has tremendous courage when it comes to protecting their child. In contrast, the team member who doesn’t care about the team will not take on risk to advance its mission. So how do we get our team to care more and increase courage? While leading a discussion on this topic with a great team at Herman Miller, we recently uncovered an answer.
  • MODERN SERVANT LEADER  |  THURSDAY, APRIL 23, 2015
    Real Time Listening in Digital Media for People Leaders
    Click here if you are unable to see the video. In Paradigm Flip , I introduced three types of listening in digital media for people leaders to monitor the online conversation about their business or non-profit and it’s industry: 1. Real Time: A real-time monitor streams content as it occurs in real-time online, from a specific source. Comprehensive: The comprehensive monitor captures new content, anywhere publicly available online, but runs in batches.
  • MODERN SERVANT LEADER  |  THURSDAY, APRIL 23, 2015
    Real Time Listening in Digital Media for People Leaders
    Click here if you are unable to see the video. In Paradigm Flip , I introduced three types of listening in digital media for people leaders to monitor the online conversation about their business or non-profit and it’s industry: 1. Real Time: A real-time monitor streams content as it occurs in real-time online, from a specific source. Comprehensive: The comprehensive monitor captures new content, anywhere publicly available online, but runs in batches.
  • MODERN SERVANT LEADER  |  FRIDAY, APRIL 10, 2015
    How to be a Bad Boss
    We can be really stupid leaders sometimes and that leads to being a bad boss. I can say this because I’ve done it. I still do it sometimes. I can be a bad boss and I bet you can too. Here’s how: 1. Focus on what your boss thinks of you more than what’s right for the organization. Take the big, “important” projects for yourself rather than provide them as opportunities for the team.
  • MODERN SERVANT LEADER  |  FRIDAY, APRIL 3, 2015
    Our Leadership Failure in Academia
    Every high school senior has one goal in common when applying to college: displaying leadership qualities. Every higher learning institution has this as an “expectation” of applicants. Then, these same institutions all claim they develop students to be great leaders by the time they graduate. They may describe it in a different manner. They may even define leadership different. However, they all claim to be a great institution for building future leaders.
  • MODERN SERVANT LEADER  |  MONDAY, MARCH 23, 2015
    You Must Serve to be Great
    You don’t have to be great to serve, but you must serve to be great. Jon Gordon If you want to be a great leader, you must serve. Jon Gordon got it right when he said this at the World LEADERS Conference. Service comes before greatness, but greatness is not a requirement to serve. I’ve said time and again, to lead you must serve because if you’re not serving others, you are self-serving and that’s not leadership.
  • MODERN SERVANT LEADER  |  WEDNESDAY, MARCH 18, 2015
    Afraid? Stop Being So Selfish!
    One of the hardest lessons I ever learned was that I couldn’t lead what I needed. I was reminded of this when I recently heard Ken Blanchard say, “Fear and self-doubt is an ego problem. Because you are focusing on yourself.” ” As a leader, you should be prepared to face your fears and self-doubts then dismiss them for what they are: a self-serving view. As a servant leader, you are called to serve others.
  • MODERN SERVANT LEADER  |  TUESDAY, MARCH 10, 2015
    Are You Ready to Serve the Team?
    The highest type of ruler is one of whose existence the people are barely aware. Lao Tzu [Share This: Twitter | LinkedIn ] Dan Rockwell (aka Leadership Freak ) interviews Suzy & Jack Welch, backstage at the World LEADERS Conference. Here’s a dirty little secret: many of us think we’re servant leaders, until we’re really tested – myself included.
  • MODERN SERVANT LEADER  |  THURSDAY, FEBRUARY 19, 2015
    How an Organization May Reflect Servant Leadership
    Usually, when speaking of servant leadership , we refer to the leader as an individual. For example, “he or she is a servant leader” Then, organizations that emphasize servant leadership as a core attribute of its people are inherently, servant led organizations. So then, how does an organization reflect servant leadership to the community?
  • MODERN SERVANT LEADER  |  MONDAY, FEBRUARY 2, 2015
    If You Go to ONE Leadership Conference This Year…
    If you go to one leadership development event this year, the World Leaders Conference is the one. This year’s speakers include incredible names like, Ken Blanchard, Bill Hybels, Erwin McManus, Ben Carson, Mark Sanborn, Drew Brees and many, many more. But here’s what makes this conference so special: Price The conference is one of the most reasonably priced for such incredible speakers. And, if you read to the bottom, you get 20% off.
  • MODERN SERVANT LEADER  |  SATURDAY, JANUARY 24, 2015
    Do You Know the Dreams of Your Team?
    Do you know what your team members dream of? Here’s a clue: it’s not about you. In fact, it’s probably got nothing to do with your organization. If it does – great! Either way, do you really know? Another question: can you really be serving your team if you don’t know their dreams? If you don’t know their dreams, I do not suggest you send an email to the organization asking them to define their dreams for you! A big meeting probably won’t work either.
  • MODERN SERVANT LEADER  |  THURSDAY, JANUARY 15, 2015
    Top Leadership Experts to Follow in 2015
    Are you looking for the top leadership experts to follow in 2015? Maybe you need a leadership development expert or public speaker. Or, maybe you’re focused on personal development and want to find the best content online to help you grow as a leader. Whether you need a leadership and management expert for yourself or your team, you’ll find someone great below. If you’re interested in the details behind the list, click here.
  • MODERN SERVANT LEADER  |  MONDAY, DECEMBER 29, 2014
    Leadership – I Do Not Think it Means What You Think it Means
    Many people do not understand leadership. They think it is an achievement to reach, rather than a commitment to serve. So this scene from “The Princess Bride” is an appropriate meme. In this scene, Inigo Montoya tells his employer, Vizzini, “You keep using that word, I do not think it means what you think it means” [Share this post: Twitter | Facebook | LinkedIn | Google+ | Pinterest ]. Here are some examples when people incorrectly label something as leadership.
  • MODERN SERVANT LEADER  |  MONDAY, DECEMBER 15, 2014
    Servant Leadership Explained via Santa the Bad Boss and Rudolph the Servant Leader
    Jolly old Santa Claus has a reason to be so happy. After all, he only works one day a year and gets credit for all the gifts his elves made and the work his reindeer do. In return, what do the reindeer and elves get? Left over cookie crumbs, some carrots, and one hit movie vs. dozens for Saint Nick. Santa Claus is really a bad boss, here are several examples of his poor leadership behavior: Santa Claus the Bad Boss. Serves only one stakeholder group. Takes credit for other’s work.
  • MODERN SERVANT LEADER  |  THURSDAY, DECEMBER 11, 2014
    Digital Media and the Future of Your Leadership – Video
    Ben Lichtenwalner presents Digital Media and the Future of Leadership at Hope College’s Critical Issues Symposium. Having difficulties viewing the video? Click here. Leadership is not easy, but digital media makes it easier than ever before. Whether or not you realize leverage this opportunity, there are major influencers who will. You must decide: are you going to sit on the sidelines? Or, are you going to use this opportunity to be a more effective servant leader ?
  • MODERN SERVANT LEADER  |  THURSDAY, NOVEMBER 27, 2014
    SERVANT Leaders are Thorough – Acronym Model
    Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute , Virtuous , Authentic , Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The last principle in the SERVANT Leadership acronym is THOROUGH. Servant leaders focus on the long-term. In contrast, most executives today are obsessed with the quick win.
  • MODERN SERVANT LEADER  |  MONDAY, NOVEMBER 17, 2014
    SERVANT Leaders are Needful – Acronym Model
    Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute , Virtuous , Authentic , Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. We’re near the end of our series on the definition of Servant Leadership through the acronym SERVANT. The second-to-last principle is Needful.
  • MODERN SERVANT LEADER  |  WEDNESDAY, NOVEMBER 12, 2014
    SERVANT Leaders are Authentic – Acronym Model
    Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute , Virtuous , Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The next principle in the SERVANT Leadership acronym is Authentic. Authenticity is all about transparency. A great leader is the same in private as they are in public.
  • MODERN SERVANT LEADER  |  FRIDAY, NOVEMBER 7, 2014
    SERVANT Leaders are Virtuous – Acronym Model
    Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute , Virtuous, Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The next principle in the SERVANT Leadership acronym is Virtuous. The virtuous leader has high moral standards and leads their organization by example in this regard.
  • MODERN SERVANT LEADER  |  SATURDAY, NOVEMBER 1, 2014
    SERVANT Leaders are Resolute – Acronym Model
    Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute, Virtuous, Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The next principle in the SERVANT Leadership acronym is Resolute. Resolve is necessary both to establish a culture of servant leadership and to achieve objectives.
  • MODERN SERVANT LEADER  |  FRIDAY, OCTOBER 24, 2014
    SERVANT Leaders are Empathetic – Acronym Model
    Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic, Resolute, Virtuous, Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The second principle in the SERVANT Leadership acronym is Empathetic. In order to lead people, you need to know what it feels like to walk a mile in their shoes.
  • MODERN SERVANT LEADER  |  FRIDAY, OCTOBER 17, 2014
    SERVANT Leaders are Selfless – Acronym Model
    Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT (Selfless, Empathetic, Resolute, Virtuous, Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The first principle in the SERVANT Leadership acronym is Selfless. If you’re not serving others, you’re not leading. This captures the selfless nature of leadership in a simple statement.
  • MODERN SERVANT LEADER  |  FRIDAY, OCTOBER 10, 2014
    SERVANT Leadership Acronym Definition
    It took me too long to discover servant leadership. It’s taking too long for others to discover the concept as well. Simply put, servant leadership is authentic leadership. If you’re not serving others, you’re not leading. The problem is, most definitions of servant leadership are difficult to understand or share. Therefore, to increase awareness and advocacy I created a more simple definition, using the acronym S.E.R.V.A.N.T.
  • MODERN SERVANT LEADER  |  MONDAY, SEPTEMBER 8, 2014
    Why I Started The Modern Servant Leader
    It was 2006. My CFO just fired the 4th person he hired, within a year of hiring them. Now, his entire team had turned over 3 times in as many years. Yet, the executive team felt he was getting positive results. In fact, on paper, he was. The organization was stronger than ever, from a fiscal perspective. However, the reputation of the organization and the lives of many employees were damaged.
  • MODERN SERVANT LEADER  |  WEDNESDAY, SEPTEMBER 3, 2014
    Are You a Complainer or a Contributor?
    Are you a complainer or a contributor? The complainer likes to point out everything that is wrong. The contributor likes to change what is wrong. The complainer likes to talk. The contributor likes to take action. Complainers take from others. Contributors give to others. A complainer offers feed back. A contributor offers feed forward. A complainer says, “I could do better” A contributor does better. A complainer expects to be served. A contributor serves.
  • MODERN SERVANT LEADER  |  MONDAY, AUGUST 25, 2014
    Return on Relationship – Now in Audiobook
    “Return on Relationship = ROI” -Ted Rubin & Kathryn Rose. I heard a lot about this book, “ Return on Relationship: Relationships are the new currency honor them, invest in them and start measuring your ROR ” but hadn’t read it yet. I wanted to, but it wasn’t available on audio, which put it way down on my book list. Then I bumped into Ted Rubin, one of the authors, at a conference. I picked up a copy that day and finished it the next.
  • MODERN SERVANT LEADER  |  THURSDAY, AUGUST 21, 2014
    6 Signs You’re Not Qualified to Lead
    It boggles the mind that current co-CEOs of Market Basket blame employees for the company’s problems. That’s a classic example of leaders who are no longer qualified to lead at the organization. Which got me thinking, when should any leader know it is time to step down? What are the signs you are no longer qualified to lead? Here’s my list: 1. You publicly blame your stakeholders for… anything. Accountability is good.
  • MODERN SERVANT LEADER  |  MONDAY, AUGUST 11, 2014
    Give Feed Forward, Not Feedback
    Those who don’t know history are doomed to repeat it. -Edmund Burke. Incorporate life, people leaders are often told to give “feedback” to those they lead.A A better way to frame these communications is “feed forward “ Here’s why: Feedback. Feedback infers a focus on what happened in the past. While learning from history is important and necessary, the emphasis should be, as Edmund Burke’s quote highlights, avoiding a repeat of the negative past.
  • MODERN SERVANT LEADER  |  TUESDAY, AUGUST 5, 2014
    Market Basket and the Price of Vengeance
    Arthur T. DeMoulas is a servant leader. We know this by the thousands of employees, customers and other stakeholders protesting his dismissal from the role of company president at Market Basket. However, according to most accounts, cousin Arthur S. DeMoulas and his side of the family seek vengeance against Arthur T. DeMoulas, for the perceived sins of his father. In fact, Arthur S. and his team refuse to accept an offer to buy him out, even though the ongoing boycotts cost them $10 Million / day.
  • MODERN SERVANT LEADER  |  TUESDAY, JULY 29, 2014
    When a Servant Leader is Fired – Market Basket Demonstrates the Cost of Terminating a Servant Leader CEO
    Market Basket Stakeholders Rally to Support Their Servant Leader. There’s a Hollywood plot playing out in Massachusetts, as cousins battle for control over a large grocery store chain. Unfortunately, employees, suppliers and customers are paying the price. Market Basket is a multi-billion dollar, family owned, grocery chain in New England. Or at least, it was worth billions. Thanks to a family feud, it’s value is about to implode.
  • MODERN SERVANT LEADER  |  MONDAY, JULY 21, 2014
    3 Common Business Words That Should be Shot
    “I need to manage my resources.” ” When referring to a team, this sentence should make our stomaches churn. Yet this phrase is uttered every day, by thousands of business executives, everywhere. Below are the three words that should be dragged out behind the woodshed and shot. My / Mine. Unless you are a sole-proprietor with no investors, you own very little – if anything – in your organization. Instead, you are a steward of that money.
  • MODERN SERVANT LEADER  |  WEDNESDAY, JULY 16, 2014
    You Cannot Lead What You Need
    If you need your job, you cannot lead the organization. The problem is a leader who is dependent upon income from their employer will be influenced by the perception of their decisions. In other words, if a leader thinks a tough decision has to be made that could negatively impact the perception of their boss, they may fear losing their job. As a result, they make a decision based upon the perceptions of a select few, rather than what’s best for all stakeholders.
  • MODERN SERVANT LEADER  |  SUNDAY, JULY 6, 2014
    Servant Leadership 101 – An Introduction to Authentic Leadership
    Want to learn about servant leadership? What to know what servant leadership is, how it got started, where it’s in practice today and more? Then you’ve come to the right place. This is the first (and only) course like this I am aware of. Because it’s new though, I’m offering it for free – at least until I get all the kinks worked out. So please, sign up below and tell me what you think! When you finish, I’ll even send you a digital Certificate of Completion.
  • MODERN SERVANT LEADER  |  TUESDAY, JULY 1, 2014
    Facebook Leadership: We Don’t Need Trust
    Facebook leadership recently decided to conduct a psychology experiment , with you as the test subject. They didn’t tell you this, but in essence, they tried to manipulate your emotions. It’s okay though, because buried in the 9,000 words of their legal agreements, contracts and use policies, it said somewhere they may use the information they receive from you, for “research” ( UPDATE: Forbes discovered this term was added months after the study.
  • MODERN SERVANT LEADER  |  TUESDAY, JUNE 24, 2014
    Keep Your Fire Burning
    We’re only silenced by our refusal to keep our fire lit.” ” – Martin Sheen, World Leaders Conference. That fire inside you, burning bright – it’s what keeps you up all night or rising first thing in the morning. That fire is the passion you hold for a change. That’s core to your leadership. Without that fire, you’re just another person with another idea. With that fire, you are a force to reckon with, a wind of change, a person on a mission.
  • MODERN SERVANT LEADER  |  WEDNESDAY, JUNE 18, 2014
    Mexico: Tale of Leadership Contrast
    I write this while on vacation in Mexico. The resort is beautiful, the people kind and the land a spectacle. But the government, economy and legal systems struggle with some of the worst corruption in the world. It was not always this way. Lack of Leadership Today. While on our way to tour the historic Mayan city-state, Chichen Itza, our tour guide, a normally cheerful individual, hit a very somber note. He warned of the swarm of vendors that would pester us during our visit.
  • MODERN SERVANT LEADER  |  MONDAY, JUNE 16, 2014
    Starbucks Demonstrates Servant Leadership with Free Education
    Starbucks has been referred to as a servant leadership company. Now, the company is taking another huge step in continuing its servant leadership principles by offering free college education to their employees. In a Daily Show interview on the announcement, Chairman and CEO, Howard Schultz made some incredible statements: “Today we announced that Starbucks will be the first US Company to provide free college tuition for all our employees.”
  • MODERN SERVANT LEADER  |  MONDAY, JUNE 9, 2014
    Do You Have the Fundamental Systems to Serve Customers?
    Does your organization have the fundamental systems in place to serve your customer’s needs? It seems a simple question, yet often the most basic concepts are overlooked. Here’s an example: Bad Systems: An Example. Imagine buying a full vacation package for your anniversary through a major airline. Then, when booking your flight, that airline chose to seat you with strangers rather than your spouse. Sounds common enough, the flight was just too full, right?
  • MODERN SERVANT LEADER  |  MONDAY, JUNE 2, 2014
    Leadership is Not What You Think it is
    Leadership is not celebrating victory at the end of the battle. …it’s the sleepless nights mourning the lives your decisions cost. It’s not standing on stage in front of thousands of people. …it’s knowing others talk about you behind your back, to achieve their own objectives. It’s not having your name in the history books. …it’s the sacrifices you and supporters pay to achieve what is written. It’s not the fame, fortune or notoriety.
  • MODERN SERVANT LEADER  |  MONDAY, JUNE 2, 2014
    Leadership is Not What You Think it is
    Leadership is not celebrating victory at the end of the battle. …it’s the sleepless nights mourning the lives your decisions cost. It’s not standing on stage in front of thousands of people. …it’s knowing others talk about you behind your back, to achieve their own objectives. It’s not having your name in the history books. …it’s the sacrifices you and supporters pay to achieve what is written. It’s not the fame, fortune or notoriety.
  • MODERN SERVANT LEADER  |  MONDAY, MAY 19, 2014
    Sorry Subscribers but I’m Back
    I’m sorry for the inconsistent posts recently. Rest assured, I haven’t been ignoring you. Instead, I’ve been working on some great content and updates. I used these past several months to finish and publish Paradigm Flip: Leading People, Teams, and Organizations Beyond the Social Media Revolution. In addition, I finally got around to some badly needed updates on the site for your benefit: 1.
  • MODERN SERVANT LEADER  |  MONDAY, MAY 12, 2014
    Best Leadership Speaker Quotes from This Year’s Leadercast
    Did you miss this year’s Leadercast or just want to relive the greatest highlights? I compiled the most popular quotes from each speaker, here. If you want all the images and quotes for your desktop, check out the available compilation at the end. Otherwise, leave a comment and tell me which quote was your favorite – whether I captured it or not. Here are the quotes, images and sharing links: Andy Stanley. “Authority does not equal competency.
  • MODERN SERVANT LEADER  |  FRIDAY, MAY 2, 2014
    Sterling Racism Demonstrates End to Privacy for Leaders and Measurement Model
    This week, two incidents unfolded where transparency in media revealed the end of privacy for modern leaders. This is a good thing. Here’s why: 1. Accountability is Enforced: Leaders who don’t walk their talk will be held accountable for their actions by stakeholders. The Community Gauges Magnitude: Stakeholders of leaders can influence the overall impact of an incident. The two incidents revealing this loss of privacy for modern leadership are: 1.
  • MODERN SERVANT LEADER  |  TUESDAY, DECEMBER 10, 2013
    Just Launched – Paradigm Flip – Launch Week Discount
    I’ve just launched my new book – Paradigm Flip: Leading People, Teams, and Organizations Beyond the Social Media Revolution. It’s a unique perspective on the dovetail of great leadership principles and social media. As I say in the book, it’s not about you and it’s not about me: it’s about how you can better serve your stakeholders through the power of social media. Below I will tell you how you can get: 30% off the book.
  • MODERN SERVANT LEADER  |  TUESDAY, DECEMBER 10, 2013
    Just Launched – Paradigm Flip – Launch Week Discount
    I’ve just launched my new book – Paradigm Flip: Leading People, Teams, and Organizations Beyond the Social Media Revolution. It’s a unique perspective on the dovetail of great leadership principles and social media. As I say in the book, it’s not about you and it’s not about me: it’s about how you can better serve your stakeholders through the power of social media. Below I will tell you how you can get: 30% off the book.
  • MODERN SERVANT LEADER  |  FRIDAY, DECEMBER 6, 2013
    Nelson Mandela – 8 of the Greatest Servant Leadership Quotes and Images
    The world lost one of the greatest servant leaders of all time, yesterday. Nelson Mandela was 95 years old. He exemplified servant leadership throughout his life. To honor his memory, below are my favorite Nelson Mandela quotes for servant leaders, accompanied by graphics of the man the world will miss: 1. “If If you want to make peace with your enemy, you have to work with your enemy. Then he becomes your partner.”. It always seems impossible until it’s done.”.
  • MODERN SERVANT LEADER  |  TUESDAY, DECEMBER 3, 2013
    Paradigm Flip – New Book Releases Tuesday December 10th
    Greetings Modern Servant Leader readers. I’ve been working on a big project for you, that I’m excited to say is finally ready to share: Paradigm Fl i p : Leading People, Teams, and Organizations Beyond the Social Media Revolution. My new book releases Tuesday, December 10th. If you like this site, I guarantee you’ll enjoy what it says and come away with great lessons.
  • MODERN SERVANT LEADER  |  FRIDAY, SEPTEMBER 20, 2013
    Jon Acuff Resignation from Dave Ramsey Team Raises Questions
    This is custom image for this post. For a screen shot of the actual page on Dave Ramsey’s website, see below. Today, Jon Acuff resigned from the Dave Ramsey team. In a post on his Facebook page , Acuff explained several potential reasons that were not behind his resignation. Still, there is no explanation why he did resign. In response to the resignation, Dave Ramsey’s team has apparently shut down all digital assets associated with Acuff.
  • MODERN SERVANT LEADER  |  TUESDAY, SEPTEMBER 17, 2013
    Art Barter – A Servant Leadership Interview
    Art Barter is the owner and Chairman of Datron World Communications. He’s also the Founder and CEO of Servant Leadership Institute. In 2004, Art purchased Datron, then a subsidiary of Titan Corporation. Art knew he could make Datron more successful through leadership changes – in particular, the application of Servant Leadership principles.
  • MODERN SERVANT LEADER  |  THURSDAY, AUGUST 15, 2013
    How to Give Constructive Criticism: 10 Tips for Successful Coaching
    We all want the best for our team and we each want to succeed. The problem is, hearing what we do wrong, sucks. Nobody enjoys listening to a list of things they could improve. So if you want to help others succeed, here are 10 tips to deliver constructive criticism that help us win, together. Listen First. Before offering your constructive criticism, make sure you understand where the person is coming from.
  • MODERN SERVANT LEADER  |  TUESDAY, AUGUST 6, 2013
    Stephen Colbert Teaches Daft Punk and MTV’s Van Toffler Leadership Lesson
    On the latest episode of Comedy Central’s The Colbert Report, host Stephen Colbert revealed the highly anticipated guest, Daft Punk, would not appear. The reason for the last minute cancellation seemed to be MTV’s President, Van Toffler, pulling rank on Colbert’s show. MTV and Comedy Central are both owned by Viacom. Frustrated by the last minute change of events and the lack of control Colbert taught Viacom and MTV executives a lesson in modern leadership.
  • MODERN SERVANT LEADER  |  THURSDAY, JULY 11, 2013
    Mark Sanborn Interview – Fred 2.0 New Ideas on Extraordinary Results
    We first wrote about Mark Sanborn here several years ago, after he spoke at the Chick-Fil-A Leadercast. Then I had the chance to interview Mark last year when he came out with Up Down or Sideways : How to Succeed When Times are Good, Bad, or In Between. Mark’s newest book, “ Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results ” is another great resource Servant Leaders.
  • MODERN SERVANT LEADER  |  FRIDAY, JUNE 28, 2013
    I Serve You, You Serve the Consumer -Servant Leader
    “I serve you, you serve the consumer.” ” That’s the message from a servant leader boss. Of course, it’s assumed then that the consumers, well served by the team, give them their business. That, in turn, means profits for investors in the for-profit world. As for non-profits, the consumer benefits from the service they received, driving progress in the NPO’s mission. Too often today, instead the message from a boss is: ”You serve me, I serve my boss.”
  • MODERN SERVANT LEADER  |  THURSDAY, JUNE 20, 2013
    Do You Care If Your People Care?
    In the 1984 movie, The Never Ending Story, child warrior Atreyu seeks answers from the ancient, giant turtle named Morla. However, Morla is completely disconnected and doesn’t care enough to answer the questions. Thousands of years old, the ancient turtle has grown indifferent to everything. Atreyu asks, “Don’t you care?!” ” Morla responds, “We don’t even care, whether or not we care…” Does that remind you of some leaders ?
  • MODERN SERVANT LEADER  |  THURSDAY, JUNE 13, 2013
    The Social Media – Servant Leadership Dovetail
    In a recent interview with social media author and consultant, Paul Gillin, he described Servant Leadership and social media as “dovetailing” This analogy summarized why I am so passionate about both topics. Social media enables, empowers and really, demands greater servant leadership. Social Media Enables Open Servant Leadership. Social media represents the fourth generation of mass communication.
  • MODERN SERVANT LEADER  |  THURSDAY, JUNE 6, 2013
    Are You Too Busy to Recognize Your Approaching Death?
    CC License, Courtesy of Let Ideas Compete. It is a rare book that deeply effects me on matters of work / life alignment. The late Eugene O’Kelly did this with his book, “ Chasing Daylight: How My Forthcoming Death Transformed My Life.” ” This book is as much about life as it is about dying well. Especially relevant for leaders, O’Kelly does not go the all-too-common route of, “I should have spent less time at the office.”
  • MODERN SERVANT LEADER  |  TUESDAY, JUNE 4, 2013
    9 Actions to Immediately Improve Your Leadership Skills
    A lot of leadership tips take time to develop. So I wanted to come up with a quick list of immediate actions anyone can take to improve their leadership skills. Will these, alone, make you a great leader? Of course not. But they will help you on your path to becoming a better leader. Block Time for Work & Reflection. We’re all busy. But if you’re in a management role, chances are your calendar fills quicker than others.
  • MODERN SERVANT LEADER  |  TUESDAY, MAY 28, 2013
    WANTED: Leadership Stories – Good, Bad or Ugly
    As a Modern Servant Leader reader, I bet you’ve done some great leadership reflection – both on yourself and others. Do you have a leadership story to share? It could be a story of great leadership – an example to guide others, or a horrible leadership story – one to caution others. Whatever the case, I hope you will help serve others by sharing your story with them here. It may be included in an upcoming book I am writing. The Book.
  • MODERN SERVANT LEADER  |  TUESDAY, MAY 28, 2013
    WANTED: Leadership Stories – Good, Bad or Ugly
    As a Modern Servant Leader reader, I bet you’ve done some great leadership reflection – both on yourself and others. Do you have a leadership story to share? It could be a story of great leadership – an example to guide others, or a horrible leadership story – one to caution others. Whatever the case, I hope you will help serve others by sharing your story with them here. It may be included in an upcoming book I am writing. The Book.
  • MODERN SERVANT LEADER  |  WEDNESDAY, MAY 22, 2013
    No Hype. Social Media’s Just Helping Change the World
    A lot of social media consultants say they’re “no hype” This resonates with hiring leaders because they’re tired of hearing what they don’t believe. Namely, that social media is the unbelievable phenomenon that is going to change the world all on it’s own. I agree, that’s ridiculous. However, social media is helping to change the world.
  • MODERN SERVANT LEADER  |  FRIDAY, MAY 17, 2013
    Passion with Prudence
    Passion is exciting. People follow passionate leaders faster than somber managers. In “ It’s Not About the Coffee ,” former Starbucks president, Howard Behar explains he left the last company he worked for before Starbucks, because the CEO sought to restrain his passion. At Starbucks, Behar explains, his passion was an asset, not a liability. Obviously, passion worked well for Behar and Starbucks. Yet, the CEO seeking to restrain passion is a common theme in business.
  • MODERN SERVANT LEADER  |  TUESDAY, MAY 7, 2013
    Paul Gillin Interview: When Customers Attack on Social Media
    As a leader , you need to understand how social media crises occur, how to minimize your chances of an attack and what to do in the case of a customer attack. Paul Gillin recently wrote Attack of the Customers: Why Critics Assault Brands Online and How to Avoid Becoming a Victim. I spoke with Paul about his new book, these questions and more. Questions Answered in the Interview. What should leaders do to minimize the chances of a social media crisis?
  • MODERN SERVANT LEADER  |  FRIDAY, MAY 3, 2013
    Bad Boss vs. Good Leader Image
    This simple graphic depicts the difference between a Bad Boss and a Good Leader. I love it, because it highlights some key attributes, including: 1. Role of the Team : The Bad Boss expects the team to serve them. The Good Leader serves the team. Command vs. Participate : Bad Bosses command others to do what they are no longer willing to do themselves. Good Leaders never ask from the team, what they are unwilling to do themselves. Role of the Mission : Bad Bosses sit on top of the mission.
  • MODERN SERVANT LEADER  |  TUESDAY, APRIL 30, 2013
    Are You Creating Enemies or Traitors?
    You have a bad guy. The villain. The antagonist. This bad guy is either inside your company or outside. As a leader , you can influence where he is. Outside it better, but if you don’t point him out to your team, they’ll create the bad guy inside your company walls. Enemies. The bad guy is whatever you fight. In for-profit companies, this should be your toughest competitor. In a non-profit, the enemy should be the injustice you seek to eliminate: hunger, poverty or disease.
  • MODERN SERVANT LEADER  |  TUESDAY, APRIL 23, 2013
    How to Leverage the Social Media Power Shift for Good
    Social media shifts the power from the few to the masses. Here’s how it works and how you can benefit from the shift: Before Social Media, Power was Held by the Few. Before social media, the power was in the hands of a few. The wealthy, executives, publicists and formal (traditional) media controlled the message. If the CEO of a large corporation did not like a message, they could stop it from getting out. Publishers decided what message would reach the public.
  • MODERN SERVANT LEADER  |  THURSDAY, APRIL 18, 2013
    Red or Blue Pill Leadership?
    “This is your last chance. After this, there is no turning back. You take the blue pill – the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill – you stay in Wonderland, and I show you how deep the rabbit hole goes.” ” – Morpheus in The Matrix (1999). . I’m often frustrated by what so many people call “leadership” Anything that sets someone above the crowd is often viewed as leadership.
  • MODERN SERVANT LEADER  |  TUESDAY, APRIL 16, 2013
    3 Loves Needed for Great Leadership
    There are three loves every great leader must have: Love for the Mission, Love for the People and Love for Character. These three loves set the foundation for great leadership. Great Leaders Have a Foundation of Three Loves: People, Mission and Character. Love for the Mission. Love for the mission shows in all the leader does. Passion flows from one who loves their mission. With this love, leaders inspire and motivate their people.
  • MODERN SERVANT LEADER  |  THURSDAY, APRIL 11, 2013
    Measurement and Reporting Drives Improvement
    “If you can’t measure it, it doesn’t exist.” ” “You cannot manage what you cannot measure.” ” As a leader, you’ve probably heard many variations on these quotes. They are, to some degree, correct. Measurement does make it easier to manage something and I suppose a physical existence can be identified by some form of measurement, in most cases. Still, these perspectives never sat right with me.
  • MODERN SERVANT LEADER  |  TUESDAY, APRIL 9, 2013
    Amateur or Professional Leadership – Turning Pro for Leaders
    In Turning Pro , author Steven Pressfield explains the difference between amateurs and professionals, in any field. Pressfield likens amateurs to addicts – not just drug addicts, but addicts of all forms. In contrast, artists – real artists, are professionals. If you’re passionate about something – anything – and wonder why you’re not making more progress, read this book. I did and, then I read it again and again and again.
  • MODERN SERVANT LEADER  |  THURSDAY, APRIL 4, 2013
    Life Cycle of Social Media Development
    A good friend and leader in her own field, asked advice on starting her social media engagement. I quickly found myself overwhelming her with new ideas. It occurred to me there was a better approach: to lay out stages for her social media engagement. Here are the stages I proposed for her: Infancy. Like the infant, this stage is about exploration. Trial and failure. You’re not yet steady on your feet. Not to worry, you’ll bounce back. Look for role models to guide you.
  • MODERN SERVANT LEADER  |  TUESDAY, APRIL 2, 2013
    When Servant Leadership Will Not Work
    Yes, there are situations in which Servant Leadership will not work. Here are a few I can think of: 1. Short Term Objectives Only : If you have no long-term objectives. For example, when all you want is short term goals and are willing to throw away your investment and lose your team after those immediate goals are achieved, then servant leadership may not work. Singular Stakeholder Focus : If you only want to provide results for one stakeholder group, servant leadership may not work.
  • MODERN SERVANT LEADER  |  TUESDAY, MARCH 26, 2013
    The Leader as Chief Bouncer
    As a leader , you need to know when it’s time for somebody to bounce. Bar Bouncers are skilled at this art and know when it’s time to use force in the protection of guests. In leadership, the responsibility is much the same. My Knife Threat. In my youth, I was the effective bouncer of a 24 hour diner in Allentown, PA. Our late-night clientele was diverse, including patrons of local bars, sobering up for their drive home. I was proud of running a tight ship and keeping my guests safe.
  • MODERN SERVANT LEADER  |  THURSDAY, MARCH 21, 2013
    Could Your Next CEO Come from Any Department?
    How do you view each department in your organization? Do you value operations, maintenance, customer service , engineering, information technology , sales , finance, marketing , accounting – all departments, equally? In Good to Great, Jim Collins explains the best CEOs are not external hires, but brought up through internal development. Therefore, your organization is best served by looking across the entire company for future leaders.
  • MODERN SERVANT LEADER  |  TUESDAY, MARCH 19, 2013
    Social Media Jobs, Roles & Responsibilities with Infographic
    Social media changes the roles and responsibilities of traditional corporate roles and requires the creation of entirely new jobs. Below are the most obvious changes to traditional jobs and some of the key new positions created. An infographic summarizing these details can also be found below. Infographic: Social Media Jobs, Roles & Responsibilities. Old Roles, New Responsibilities. These traditional jobs require new responsibilities in the social media world. Marketing. From push to pull.
  • MODERN SERVANT LEADER  |  THURSDAY, MARCH 14, 2013
    Leadership Decision Test: Serving or Controlling?
    You know that feeling: you just don’t feel right about a decision. Here’s a simple leadership test to validate the decision: does it seek to serve or control your stakeholders ? Naturally, you’d never seek to control control your customer, investor or employees, you say. But wait, there are nuances to these differences that may surprise you. Control.
  • MODERN SERVANT LEADER  |  TUESDAY, MARCH 12, 2013
    Dennis Bakke Interview – The Decision Maker Process
    Dennis Bakke just released his book, “ Decision Maker: Unlock the Potential of Everyone in Your Organization, One Decision at a Time.” ” In a minute, I will tell how to win a fee copy of the book. If someone asked you for the key to employee engagement , happiness at work or bottom line results, what would you say? Chances are it would be something like pay-for-performance , employee benefits , a safe work environment or plenty of opportunities.
  • MODERN SERVANT LEADER  |  THURSDAY, FEBRUARY 28, 2013
    Signs of a Great Mentor
    Mentoring programs help an organization ensure employees are paired with someone to help them through hurdles. These mentoring programs also help the mentees by building stronger relationships to senior management and the mentors by giving them exposure to new perspectives. However, a mentee needs to know when they’ve found a great mentor – whether or not the company appoints them. Here are some signs of a great mentor. A Great Mentor… 1. Listens.
  • MODERN SERVANT LEADER  |  TUESDAY, FEBRUARY 26, 2013
    Service: Why the Why is so Powerful
    Simon Sinek revealed his Golden Circle to the world in a TEDx Puget Sound talk. In his talk, Sinek explains how every organization explains what they do. Many organizations define how they do it. However, he goes on, the greatest leaders explain WHY they do what they do. “People don’t buy what you do, they buy why you do it.” ” -Simon Sinek. Sinek’s talk resonated with me. Yet, there seemed to be one piece missing. Why is the Why so powerful?
  • MODERN SERVANT LEADER  |  TUESDAY, FEBRUARY 19, 2013
    How to Get Big by Staying Small
    Hey gang, here’s something I’ve been struggling with for a while and want to run by you. Let me know if you agree… What is Staying Small? Staying small, in leadership, means staying in the details. It means remembering the little gals and guys. Staying small means keeping your humility. It’s about not thinking too highly of yourself. Staying small means remembering your role is to serve, first. Staying small is about a mental approach, not a physical size.
  • MODERN SERVANT LEADER  |  THURSDAY, FEBRUARY 14, 2013
    Climber or Contributor: Which are You?
    Members of a tribe generally fall into one of two personality types: Climber or Contributor. Although one is better for most tribes, each has its place. Which are you? Climber. The Climber seeks first to climb the career ladder. Climbers only contributes if it will help them climb. Climbers seek to promote themselves over their peers. Climbers make decisions for the organization based on the implications to their career. Climbers create short-term wins with long-term costs.
  • MODERN SERVANT LEADER  |  TUESDAY, FEBRUARY 12, 2013
    Why You Should Start with Servant Leadership
    “They just don’t get it! Servant Leadership will never work here.” ” I hear this frustration all the time. While I disagree, particularly with the absolute of “never”, I confess it is more difficult to embed Servant Leadership in an organization that did not begin with these principles. Reasons to Start with Servant Leadership. There are many reasons to practice Servant Leadership.
<< 1 2 3 4 >>