The Practical Leader
AUGUST 16, 2023
Poor Managers Enervate, Effective Leaders Energize Management at an airline with deteriorating customer satisfaction issued a directive urging staff to smile and be nicer to passengers. One key indicator of leadership’s failure to impassion people and foster their commitment is absenteeism. So, I was sick a lot and stayed home.
Modern Servant Leader
FEBRUARY 17, 2016
America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Really messed-up experiencing strikes, union drives, turnover absenteeism, low commitment, low morale. And Kelleher would say, “not on my airline.
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Modern Servant Leader
FEBRUARY 17, 2016
America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Really messed-up experiencing strikes, union drives, turnover absenteeism, low commitment, low morale. And Kelleher would say, “not on my airline.
Strategy Driven
NOVEMBER 7, 2011
In providing research and developing training programs for various large corporations about managing change, we find that the biggest stumbling block for employees from top-down is lack of buy-in. Systems fail to reach their full potential and people become frustrated, which results in pushback, absenteeism, and low productivity.
Harvard Business Review
SEPTEMBER 1, 2017
Celebrities and businesses have contributed millions to relief efforts, airlines have offered miles in exchange for disaster relief donations, and everyday citizens continue to give their time and money to help those whose lives were shaken by the hurricane. Every time the U.S.
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