Why Managers Don’t Listen (Poor Listener Syndrome): and the Cures!
Great Leadership By Dan
OCTOBER 9, 2018
One of the most important skills for any manager is listening. Listening demonstrates respect, concern, an openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity to feedback – all considered to be qualities of an effective leader. Listening isn’t rocket science. We are born with the ability to listen, yet somehow managers, at some point in their careers, seem to forget how to use this natural born gift.