Mike Cardus

MAY 28, 2023

As talented individuals seek healthier work environments, organizations incur significant costs in recruitment, onboarding, and lost productivity. High turnover rates, absenteeism, and increased employee dissatisfaction are common consequences of toxicity.

Absenteeism 78

Absenteeism Policies Environment Active Listening 78

Tanveer Naseer

JUNE 20, 2017

Learn New Things You might not listen properly because you’re tired, stressed or busy. But just think of everything you’re missing if you don’t engage in active listening to your team. Great listening is one of the most important skills a manager can possess.

Skills 279

Skills Emotional Intelligence Leadership Active Listening 279

Coaching Ourselves

FEBRUARY 9, 2022

From Listening to Coaching. Practice and improve your listening skills as a coach by shifting your focus from solutions to genuine curiosity. Through active listening and open-ended questioning, support a peer through a current work challenge and help them identify blocks and concerns. Author: Beverley Patwell.

EVA 49

EVA Self-aware Active Listening Crisis 49

HR Digest

JANUARY 19, 2023

Just like every other business imperative, this is the cost of doing business, and doing it the right way. Just like every other business imperative, this is the cost of doing business, and doing it the right way. It’s that purpose that drives CHROs to overcome and navigate challenges, and never give up until a solution is found.

Diversity 64

Diversity Human Resources Policies Education 64

N2Growth Blog

JANUARY 27, 2011

While it would be easy to include discussions on focus, clarity, consistency, active listening, brevity, picking your battles and a number of the other traits possessed by good communicators, this piece is about vocabulary.

Tips 386

Tips Charisma Education Learning-by-Doing 386

HR Digest

AUGUST 27, 2020

Active listening skills are sought after in applicants. An individual working as an Actuary analyzes the costs of risk and uncertainty using statistics, other types of math and financial theory, generally for the insurance industry. Provides quite or isolated spaces rather than open workspaces.

Software 58

Software Document Insurance Career 58

Mike Cardus

JANUARY 25, 2011

Increased costs ; Costs being in reference to lost time due to repeated processes and over-work of people; Time delays in making decisions; Missteps and lack of requisite information to make the best decision at the time. Active listening and communication to peers, supervisors and direct reports.

Case Study 110

Case Study Team Building Team Leadership 110

Strategy Driven

MARCH 11, 2015

It cost us both a possible business collaboration. Relate Articles: Speaker or Listener: Who’s Responsible For Misunderstandings. Business Communications active listening business communications did you really say what i think i heard personal communications Sharon Drew Morgen strategydriven' Getting To Agreement.

Active Listening 50

Active Listening Resistance Reference Learning-by-Doing 50

Strategy Driven

MARCH 18, 2015

Indeed, mis- and under representing categories of people cost an unimaginable price in money, possibilities, and life. People much smarter than I have evaluated the high cost of the lack of diversity. But I’d like to offer a modest way to begin the process of overriding our biases: we can shift how we listen.

Diversity 50

Diversity How To Active Listening Self-aware 50

HR Digest

AUGUST 27, 2020

Active listening skills are sought after in applicants. An individual working as an Actuary analyzes the costs of risk and uncertainty using statistics, other types of math and financial theory, generally for the insurance industry. Provides quite or isolated spaces rather than open workspaces.

Software 40

Software Document Insurance Career 40

Michael Lee Stallard

MARCH 13, 2016

Such behaviors include needing to win at all costs, adding one’s opinion to every discussion, always showing others how smart one is, and sarcasm or putting others down. Practice active listening. Listen carefully and be present in conversations. Examples of Social Intelligence in Action.

Self-aware 150

Self-aware CEO Active Listening Follow-up 150

Strategy Driven

FEBRUARY 18, 2015

And yet we continue assuming the bottom line is about minimizing costs and maximizing profit. The costs of degrading and ignoring employees and making customers conform to our money-saving practices cost us high turnover, a paucity of fresh ideas and new leaders, and the need to hire more supervisory managers to handle the fallout.

Bottom-up 50

Bottom-up Active Listening Conference Learning-by-Doing 50

Strategy Driven

MAY 26, 2016

I had one Active Listening professor wildly mishear and misrepresent what I said, yet claimed I was probably having a Freudian Slip (he actually said that) because what he ‘heard’ was ‘accurate’ and I was mistaken. Why is ‘listening’ a ‘soft skill’ when it informs all client interactions, team productivity, and creativity?

Wilde 51

Wilde Active Listening Download Construction 51

HR Digest

NOVEMBER 4, 2020

For example, we increased our back-up dependent care reimbursement program limit from $1,000 to $2,000 twice when COVID-19 first began, and again to offset the cost of emergency back-up child/family care no matter if the care comes from an agency, a friend or a family member.

Short-term 52

Short-term Long-term Diversity Innovation 52

Strategy Driven

FEBRUARY 27, 2019

Active Listening. The most important being undivided attention on the individual which will boost or speed up the individual’s skill and trait. However, this approach can be difficult to implement, costly and also send mixed messages within an organization. Collective or Other-directed approach. Financial Shrewdness.

Leadership Development 51

Leadership Development Development Leadership Self-aware 51

Mills Scofield

APRIL 15, 2014

Basically, we are saying, “I won’t use resources on this because the pain of being vulnerable ‘costs’ less than the cost of NOT applying my resources elsewhere.” As work moves from executing scripts to interactive conversations, the need for active listening and presence in the moment is increasing.

Efficiency 132

Efficiency Energy Senge Resources 132

N2Growth Blog

AUGUST 24, 2010

Think about it…when was the last time you viewed a negative soundbite of a CEO who was engaged in active listening? The next step in the process is learning where to apply your new found listening skills. Listen to your customers, competitors, your peers, your subordinates, and to those that care about you.

Blog 419

Blog Brand Consultative Depreciation 419

The Center For Leadership Studies

NOVEMBER 23, 2020

They are innately equipped for the virtual/remote workplace and are more eager than other generations to embrace internships and apprenticeships that equip them “now” over traditional degrees whose value does not seem to outweigh the cost. The million-dollar question is, “Is there really a unique way to speak to each generation?”

Emotional Intelligence 40

Emotional Intelligence Self-aware Situational Leadership Globalization 40

N2Growth Blog

JUNE 29, 2010

Turning the other cheek, compromise, forgiveness, compassion, empathy, finding common ground, being an active listener, service above self, and numerous other approaches will always allow one to be successful in building rapport if the underlying desire is strong enough. mikemyatt: RT @thinkBIG_blog: Cheap always costs you mo.

Blog 286

Blog Brand CEO Consultative 286

Chartered Management Institute

MAY 3, 2023

And, on BBC 5 Live's Wake up to Money programme (from 37:50; available until end of May), she stressed the importance of essential leadership behaviours such as transparency, humility and active listening in rebuilding trust within an organisation. All of us at CMI are excited to continue supporting the CMI community throughout 2023.

Policies 121

Policies Article Skills Learning-by-Doing 121

Strategy Driven

JULY 26, 2013

Other steps that help prevent the proliferation of office idiots include active listening, working with employees to establish challenging yet realistic goals, and treating employees as you would like to be treated. Complimentary Resource – Exposing and Taming Costs of Office Document-Handling.

Strategy 64

Strategy Management Leadership Leadership Styles 64

Lead from Within

JUNE 10, 2018

When there is no trust, it affects you, hurts you and ends up costing you. Be an active listener. The person who knows how to listen is the person who will always be trusted. It allows for vulnerability and honesty. When there is trust, it will affect every area of your life, business and personal. Speak from the heart.

Learning-by-Doing 164

Learning-by-Doing Short-term Long-term Reputation 164

N2Growth Blog

OCTOBER 20, 2010

They are active listeners, fluid thinkers, and know when to press-on and when to back-off. mikemyatt: RT @thinkBIG_blog: Cheap always costs you mo. Poor Communication Skills : Show me a leader with poor communication skills and I’ll show you someone who will be short-lived in their position. Our Freedom.

Blog 420

Blog Meyer Short-term Learning-by-Doing 420

N2Growth Blog

AUGUST 11, 2010

Turning the other cheek, compromise, forgiveness, compassion, empathy, finding common ground, being an active listener, service above self, and numerous other approaches will always allow one to be successful in building rapport if the underlying desire is strong enough. mikemyatt: RT @thinkBIG_blog: Cheap always costs you mo.

Blog 419

Blog Fashion Brand Self-aware 419

Strategy Driven

MARCH 14, 2014

Current Active Listening models don’t go far enough into the problems of misinterpretation: how, exactly, do our brains make it so difficult for us to avoid biasing what it hears? And what’s the cost to us in terms of relationships, creativity, and corporate success? What is Listening?

How To 64

How To Transportation Learning-by-Doing Creativity 64

Strategy Driven

AUGUST 31, 2016

While the cost of employee turnover is high, leaders who do nothing about it pay an even higher price. If leaders fail to address these problems, they will see good employees walk out the door. Employees leave positions where they feel they are not being heard or understood either by leaders or colleagues.

Emotional Intelligence 59

Emotional Intelligence Group Facilitation Environment Learning-by-Doing 59

Harvard Business Review

OCTOBER 9, 2017

Why Listening Matters. Actively listening to patients conveys respect for their self-knowledge and builds trust. The Costs of Hurried Encounters. These consequences have clear human and financial costs. We can create more space for active listening. Compressed medicine has real risks.

Balanced Scorecard 11

Balanced Scorecard Contingency Plans Active Listening Guidelines 11

Harvard Business Review

FEBRUARY 22, 2017

Given that the service department is a cost center in most companies, service leaders have long relied on AHT as a critical lever for keeping staffing levels, and therefore costs, in check. Most fear that doing so would cause call length to skyrocket, increasing costs. AHT is now used only as a forecasting and planning metric.”

Metrics 9

Metrics Video Cost Cost Center 9

Harvard Business Review

JUNE 21, 2012

Active listening and probing (with humility, not aggression) energizes groups, encourages them to reach consensus, and helps them arrive at new and better solutions. Earlier in his career, as a business unit manager, he recognized that he must cut costs. Not only were costs cut, but operations became more focused and simplified.

360-Degree Feedback 17

360-Degree Feedback Welch Active Listening CEO 17

Strategy Driven

AUGUST 4, 2016

The Problem: How Our Brains Listen. During this time of racial, class, political, gender, and education divide, of distrust and blame and victimhood, of killing and guns and violence, our inability to deeply hear each other is heartbreaking and costly. I’m not going into the moral issues of Right/Wrong here.

How To 50

How To Consensus Learning-by-Doing Resistance 50

Harvard Business Review

MARCH 8, 2017

First, it’s important to understand the full cost of a meeting. An accurate time estimate can help you understand the full cost to your productivity, so you can properly calibrate your threshold for consenting to a meeting. Here are four strategies self-employed professionals can use to schedule meetings more effectively.

Entrepreneur 9

Entrepreneur Rogers Travel Active Listening 9

Harvard Business Review

MAY 23, 2018

The project costs had ballooned, and the direct report was emotionally frayed. A need to be right masquerading as active listening. A fundamental social skill of emotional intelligence is being an effective listener. I saw this play out when debriefing with the Chief Operating Officer of a $20 billion global company.

Emotional Intelligence 15

Emotional Intelligence Self-aware Chief Operating Officer Goleman 15

Harvard Business Review

FEBRUARY 12, 2016

This not only provides a cost savings, but also helps our global network of social media professionals who are aligned and equipped to engage with consumers and customers more effectively. Be active listeners. Equally important to the proper structure and people are the processes to identify and resolve quality concerns.

Media 8

Media Automotive Globalization Active Listening 8

Eric Jacobson

NOVEMBER 6, 2022

If a leader is committed to lifting others up and making the workplace better, we have a special opportunity for them to get the book at no cost (really!) They could read a spread with one of our proven methodologies to know how to better communicate change or learn “8 steps to active listening.” for a limited time.

Books 103

Books Leadership Open-book Supply Chain 103

Eric Jacobson

MAY 29, 2022

If a leader is committed to lifting others up and making the workplace better, we have a special opportunity for them to get the book at no cost (really!) They could read a spread with one of our proven methodologies to know how to better communicate change or learn “8 steps to active listening.” for a limited time.

Books 105

Books Leadership Open-book Supply Chain 105

Eric Jacobson

DECEMBER 24, 2022

If a leader is committed to lifting others up and making the workplace better, we have a special opportunity for them to get the book at no cost (really!) They could read a spread with one of our proven methodologies to know how to better communicate change or learn “8 steps to active listening.” for a limited time.

Books 65

Books Leadership Open-book Supply Chain 65

Eric Jacobson

DECEMBER 29, 2021

If a leader is committed to lifting others up and making the workplace better, we have a special opportunity for them to get the book at no cost (really!) They could read a spread with one of our proven methodologies to know how to better communicate change or learn “8 steps to active listening.” for a limited time.

Books 65

Books Leadership Open-book Supply Chain 65