004: Powerful Empathy
Engaging Leader
SEPTEMBER 20, 2012
Active Listening. Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman. Empathy is an important concept that many leaders do not fully understand the significance of. Repeating and Paraphrasing. Imagination. Open-Mindedness. Vulnerability. Self-Awareness. Sensitivity to Others’ Emotions. Your Feedback.
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