Diversity And Bias: How to Hear ‘Different’ People Differently
MARCH 18, 2015
But I’d like to offer a modest way to begin the process of overriding our biases: we can shift how we listen. I learned that the listening process involves 1. The ideas, the capability, the innovation that gets lost is unimaginable. Had I known that, I might have listened to his ideas as merely different or even interesting. Instead, we listened to the other with biased, judging, ego-filled ears. Listen Without Bias.