The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

In the last six years, a Harvard Business School team has worked with dozens of health care organizations to help them understand the true costs of their treatments for many medical conditions. measure both costs and outcomes for comparative analyses of care variation.

Mayo 13

Intelligent Redesign of Health Care

Harvard Business Review

The health care industry has survived economically by cross-subsidizing margin shortfalls in one activity with the revenues generated from others. Specifically, the center wants estimates of: The costs of caring for groups of patients with similar conditions.