article thumbnail

A Closed-Loop Strategy Execution System

Six Disciplines

Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. Kaplan and Dr. David P. Discipline IV. Work The Plan ). Monitor and Learn: hold strategy reviews; hold operational reviews.

System 98
article thumbnail

A Closed-Loop Strategy Execution System

Six Disciplines

Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. Kaplan and Dr. David P. Discipline IV. Work The Plan ). Monitor and Learn: hold strategy reviews; hold operational reviews.

System 85
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Don't Anesthetize Your Colleagues with Bad Writing

Harvard Business Review

Don't overuse I (try not to begin paragraphs or successive sentences with it), but do lean heavily on we, our, you, and your. It may be convenient to refer to COGS instead of spelling out "cost of goods sold." Those are friendly words that pull readers into a document. Use contractions. Use them judiciously.

VBM 9
article thumbnail

How Hospitals Are Using Patient-Reported Outcomes to Improve Care

Harvard Business Review

Communicating successes like these is a powerful way to bring other physicians on board. Dr. Niazi’s team has used Time-Driven Activity-Based Costing to prove that this program is cost effective, and is currently collecting data to assess its impact on patient outcomes.

Report 8
article thumbnail

Health Care Providers Need a Value Management Office

Harvard Business Review

ICCI serves as a center of excellence for measuring the outcomes that are most important for patients, significant for clinicians, and suitable for value-based reimbursement contracts. Physicians will see these scores, along with information on patients’ preferences, when they meet with patients.

article thumbnail

How to Design a Bundled Payment Around Value

Harvard Business Review

Everyone recognized that the engagement of both patients and external professionals involved in the RCR cycle of care was critical for the project’s success. The Harvard Business School team helped the institute’s physicians and staff apply time-driven activity-based costing to measure the costs across the full cycle of care.

article thumbnail

The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

The HBS team has been using Time-Driven Activity-Based Costing (TDABC), an approach initially proposed by one of us (Bob Kaplan) and Michael Porter, to help providers pursue the value-based delivery of care. measure both costs and outcomes for comparative analyses of care variation.

Mayo 8