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Don't Anesthetize Your Colleagues with Bad Writing

Harvard Business Review

It may be convenient to refer to COGS instead of spelling out "cost of goods sold." By the time you find it (or give up trying), you've lost the writer's train of thought. Readers find acronyms tiresome, especially ones they're not familiar with. Use them judiciously. Never put your own readers through that.

VBM 10
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Health Care Providers Need a Value Management Office

Harvard Business Review

ICCI serves as a center of excellence for measuring the outcomes that are most important for patients, significant for clinicians, and suitable for value-based reimbursement contracts. A clinician by training, she had previous experience managing quality-improvement programs at a large national payer.

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How to Design a Bundled Payment Around Value

Harvard Business Review

Toward that end, the Boston Shoulder Institute agreed to identify downstream physical therapists and to train, certify, and compensate them. The Harvard Business School team helped the institute’s physicians and staff apply time-driven activity-based costing to measure the costs across the full cycle of care.