The POINT Feedback Model – When You POINT at Problems, You Have More Effective Conversations
Great Results Team Building
FEBRUARY 5, 2024
One of the most difficult parts of any team leader’s job is to have positive and effective feedback conversations. This can be either positive or negative! I = IDENTIFY THE IMPACT ON TEAM Third, clarify the impact their actions had on the team to inspire empathy. How did the client or coworker feel or react?
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