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Mentor Tactics Consultative Positioning Planning Follow-up Reputation Commitment Succession Entrepreneur Execution Skills Goal Team COO Brand Book Value CEO Power Early Majority Performance Review Long-term Motivation Audience Business Development Stress Strategy Industry Training Productivity Morale Influence Chief Operating Officer 360-Degree Feedback Environment Objective Loyalty Quality PR Resistance Education Politics Mission Statement Leadership Styles Exit Strategy Budgeting Short-term Executive Coaching Bond Delegation Participative Due Diligence Creativity Maturity Diversity Competitive Advantage Active Listening Learning Curve Organizational Behavior Focus Group Public Relations Uncertainty Brainstorming Globalization Self-aware CFO Micromanagement Cost-Benefit Analysis Efficiency Customer Loyalty Constraint Teamwork Crisis CPA Talent Management Strategic Planning Emotional Intelligence Outsourcing Venture Capitalist Advertising Storytelling Consensus Open-book BHAG CRM Bureaucracy Word of Mouth Marketing Business Model Servant Leader Agility VBM Hedge Risk Management Incentives Taylorism CIO Attrition Crisis Management Franchising Human Capital Social Capital Restructuring Leadership Development Benchmarking Team Building Compliance Chief Technology Officer Hypercompetition Licensing Credit Scoring B2B ROI Cost Center Incubator Marketing Strategy CTO Middle Management Chief Financial Officer NGO Charisma Knowledge Management Direct Marketing Yield Management Golden Handcuff Core Competence Peer Review Chief Information Officer Absenteeism Business Intelligence Call Center Belief Systems Early Adopters Continuous Change Brand Management Information Technology Disruptive Innovation B2C Time to Market Conflict of Interest After Action Review Supply Chain USP Niche Marketing Flextime Blue Ocean Strategy Credit Risk Venture Funding Channel Management CAPM Situational Leadership Chief Executive Officer Fast Follower Corporate Accountability Advertorial Working Capital P&L Credit Rating Tacit Knowledge Lean Manufacturing IPO Human Needs Learning-by-Doing Types of Knowledge Expectancy Theory MFI EPM Abilene Paradox Disaggregation RACI Groupthink Presenteeism IT Strategy Microfinance EBITDA Insourcing Decentralization Leadership Pipeline Market Risk Learning Organization Merchandising Information Management Bottom-up Disintermediation Group Facilitation Offshoring Business Objectives Contingency Plans Leveraged Buy-out Action Learning Business Incubator Safe Harbor Game Theory Balanced Scorecard Market Segmentation Payback Period Decisionmaking Contingency Theory Golden Parachute Kaizen Affiliate Marketing Business Simulation Activity Based Costing Mezzanine LBO IAM Attitude Survey IAS Contract Manufacturing SWOT GAAP Six Sigma Intangible Assets NPV Fixed Costs Depreciation Enterprise Architecture GDP ROE Mass Marketing Telemarketing Personal Power Explicit Knowledge BPR Asset Management Network Organization First-mover Advantage EPS Zero Based Budgeting Informal Structure Glocalization FOB Chaos Theory KPI Scenario Planning Critical Success Factor Idea Generation Network Economy Hostile Takeover Competitive Intelligence Debt to Equity Ratio Cost of Capital CAPEX Stakeholder Analysis Stage-Gate MBO BPM HCI Customer Intimacy Root Cause Analysis Scientific Management Span of Control TQM Marketing Mix Management by Objectives Net Present Value Rate of Return Present Value