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Under-Whelming Advice from a former CEO of Southwest Airlines

Leadership Freak

I’m still grappling with Jim Parker’s advice. He was the CEO of Southwest Airlines during the terrorist attack on September 11, 2001. Jim said, “I don’t think I smiled for two years.” When… Continue reading →

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We Don’t Trust AI To Give Us Financial Advice

The Horizons Tracker

AI is increasingly being used in robotrading, yet despite the growth in artificial trading, a recent study from Griffith University explains that bank customers are still reluctant to receive financial advice from artificial entities. The post We Don’t Trust AI To Give Us Financial Advice first appeared on The Horizons Tracker.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. Southwest Airlines Fall From Grace. Until the COVID pandemic, Southwest Airlines was the only major, global airline to post a profit every year. All airlines overbook their flights. Southwest’s Response to the COVID Pandemic.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. Southwest Airlines Fall From Grace The holiday winter weather of 2022 caused problems for every major US carrier. In their attempt to remain the most profitable airline, the company substantially reduced spending on major investments. Failing technology.

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Southwest Airlines’ Julie Weber on What It Means To Create a Purpose-Driven Culture

HR Digest

A desire to act with courage, persevere and innovate; the ability to put others first, and a fun-LUVing attitude – these are the values that Southwest Airlines, the World’s Most Loved Airline, looks for in its employees and fosters through its talent management. What does it take to maintain a sense of purpose at Southwest Airlines?

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Where do Leadership and Customer Service Intersect?

General Leadership

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Read more at [link]. Your Team can either make you or break you. John Maxwell. There was an explosion of extremely poor customer service in the first 4 months of 2017.

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Tuesday Time Machine: Trajectory – The Importance of Knowing Where We Are Going

General Leadership

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Its 9:45am at Chicago’s O’Hare International Terminal as American Airlines Flight 1693 hums patiently at Gate K18 on the snow-covered ramp as passengers take their seats. Read more at [link]. 12 April 2014.

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