LDRLB

SEPTEMBER 12, 2013

They provide advice on the spot and can create “trouble tickets” which are then handled by subject matter experts via a network, coordinated by a 24/7 call center. Mobile agents (doctors, insurers, agriculture experts) carry these handhelds to relay advice and look back upon previous engagements in order to craft custom solutions.

Competitive Advantage 154

Competitive Advantage Prahalad Blue Ocean Strategy Glocalization 154

Deming Institute

DECEMBER 21, 2018

In appreciation of systems, Ackoff offered advice on how to steer past the time-honored traps that prevail in our traditional mechanistic thinking, which can lead us to narrowly judge efforts as either wasteful or non-value-added. Such thinking embodies the “production viewed as a system” advice that W.

Deming 31

Deming Ohno System Audience 31

Harvard Business Review

SEPTEMBER 16, 2011

But just as we need to know whether the evening we are about to spend is with our mother-in-law or a university buddy, managers inside organizations need to know whether the meeting they are about to have with a manufacturing expert is with an internal supplier, a team member, or a lobbyist for lean manufacturing.

Lean Manufacturing 13

Lean Manufacturing Policies Operations Long-term 13

Harvard Business Review

FEBRUARY 7, 2011

Communicating advice is one thing, getting to see how that advice is actually interpreted and communicated is another. While P&G-ese was recognizably a dialect of English, reading this translation was a bracing experience. Ah, so that's how they see it. Is the translation a conceptual/technical straitjacket?

Innovation 15

Innovation Workshop Lean Manufacturing Kaizen 15

Harvard Business Review

MAY 5, 2011

The stories of how they have kept their processes fit are less well known than those of famous process fitness fanatics such as Toyota, with its Toyota Production System (also known as Lean), and GE, with its Six Sigma program. Yet they offer equally valuable advice for healthy lifestyles. What are their secrets?

Six Sigma 14

Six Sigma Process Tips Lean Manufacturing 14