Strategy Driven

NOVEMBER 17, 2010

Despite the media coverage of Boomers and how a tidal wave of retirements could impact business, many senior managers are kicking the can down the road, putting off the job of creating a system and process for capturing knowledge. Manager can avoid this by taking some steps now to prepare for the day when key workers leave.

How To 62

How To Tacit Knowledge Mentor Intellectual Capital 62

Harvard Business Review

AUGUST 10, 2017

Finally, leaders who are in learning mode conduct fearless after-action reviews, determined to glean useful insights from the results of their experimentation. Creating and capitalizing on learning opportunities can be bolstered by having a coach or peer provide feedback and act as a sounding board.

After Action Review 8

After Action Review Benchmarking Leadership Development Goal 8

QAspire

APRIL 14, 2013

Here are some common pitfalls that should be avoided in any form of reflective exercise: No Actions, No Results: In many other methodologies and cultures, Hansei is termed differently, like retrospectives in Scrum and After Action Reviews in American Culture (developed by US Army).

Kaizen 152

Kaizen After Action Review Quality Bottom-up 152

Strategy Driven

MARCH 18, 2016

For example, a major bank tried to do a technological transition of their system without sufficient pre-testing. The system crashed and customers didn’t have access to their accounts for three days. Another bank, doing a very similar transition, ran parallel systems and user acceptance training for several months.

After Action Review 50

After Action Review Rogers Contingency Plans Leadership 50

Great Leadership By Dan

SEPTEMBER 3, 2013

Everyone can improve their coaching, exactly what form "improve coaching" takes could vary for every individual: be more encouraging, be more challenging, focus on building an understanding of the organization as a system, spend more time coaching - less time reading and writing reports, etc. Regular review and after-action review.

Leadership Development 283

Leadership Development Development Planning Self-aware 283

Harvard Business Review

JUNE 27, 2013

Then periodically do "after-action reviews" to evaluate how things are going and identify process adjustments and training needs. Also be willing to sacrifice some features in the name of having everyone on the same systems. Commit to a communication charter. So err on the side of robustness. Build a team with rhythm.

Team 9

Team Shaw Commitment After Action Review 9

Harvard Business Review

JANUARY 28, 2016

Closely related to this is the importance of after-action review: getting agile talent right depends on continuous improvement in selecting the right talent, building the partnership, and figuring out how the work is planned, communicated, and executed. Nudge the system toward better alignment. Insight Center.

Management 8

Management Agility Middle Management After Action Review 8