Strategy Driven

NOVEMBER 17, 2010

Some knowledge transfer methods to consider are mentoring, social networks, Communities of Practice, After Action Reviews, and storytelling programs. Like rungs on a ladder, each phase builds on the next, so it’s important that you consider each step as you create your knowledge retention program.

How To 62

How To Tacit Knowledge Mentor Intellectual Capital 62

Strategy Driven

MARCH 18, 2016

For example, a major bank tried to do a technological transition of their system without sufficient pre-testing. We recommend instituting after-action reviews (AARs) – formal learning sessions that were originally developed in the U.S. They lost customers and the reputational damage was enduring.

After Action Review 50

After Action Review Rogers Contingency Plans Leadership 50

Harvard Business Review

JUNE 27, 2013

I had one face-to-face meeting with the team lead for the technology development this past December.". Then periodically do "after-action reviews" to evaluate how things are going and identify process adjustments and training needs. Leverage the best communication technologies. Could this be you?

Team 9

Team Shaw Commitment After Action Review 9

Harvard Business Review

JANUARY 28, 2016

The globalization of talent and technology frees up companies to experiment with new ways of filling critical skill gaps while staying lean. How technology is changing the way we work. We call this phenomenon agile talent. Insight Center. Corporate Culture for a Digital World. Sponsored by Accenture.

Management 8

Management Agility Middle Management After Action Review 8