Harvard Business Review

FEBRUARY 14, 2014

Instead, we make jet turbines, helicopters, sophisticated airliners and business jets, electric generators, radar, chemicals and plastics, satellites, and all kinds of weapons. This makes the United States, for many chemical companies, the preferred place to manufacture. Dow Chemical is expanding its investment in the U.S.

Chemicals 8

Chemicals Pharmaceuticals Energy Creativity 8

Harvard Business Review

FEBRUARY 12, 2013

Some of readers may also recall ING Direct, which is focused on a narrowly defined set of simple financial services, and Southwest Airlines, which still has one class (economy) and one aircraft type (Boeing 737).

Succession 8

Succession Simon Airlines Business Model 8

Harvard Business Review

APRIL 30, 2013

Between 2002 and 2012, the shareholder return of the average airline company rose an uninspiring 5.6% Top dogs in poor-performing industries (like LATAM Airlines, the Santiago-based airline company; Sotheby''s in diversified consumer services; and Apple in computers and peripherals) didn''t have to fret about their TSR performance.

TSR 8

TSR Industry Company Airlines 8

Harvard Business Review

JANUARY 19, 2018

Wilson was an industry outsider (he had previously worked as a management consultant and the head of corporate planning at an airline), whom Stemberg described as a “provocateur” and an “in-your-face kind of guy.” So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

JANUARY 10, 2014

Last year, the merger of American Airlines and USAirways almost failed to get approved by anti-trust authorities ; it may well be the last big one in that industry for a while. Other major industries, like computers, media, autos, chemicals, oil, and financial services are not far behind.

Restructuring 8

Restructuring Trends Long-term Short-term 8

Harvard Business Review

JANUARY 21, 2011

Nevertheless, companies that live and die on operational excellence — such as Amazon.com, FedEx, Southwest Airlines, and Wal-Mart — must continually improve their key processes. A chemical company identified seven key process performance measures for each of its seven "value chains."

Process 15

Process Supply Chain Balanced Scorecard Engineering 15

Harvard Business Review

DECEMBER 31, 2012

In a wide variety of industries — from computers to chemical processes to a whole range of service businesses — the source for most of the commercially successful new products is customers, not R&D. Find your customer product developers. R&D and product development efforts often suffer from being isolated from customers.

CEO 8

CEO Airlines Marketing Software 8

Harvard Business Review

DECEMBER 20, 2016

With the support of chemical companies , more than 170 countries also agreed to phase out HFCs , the high global-warming-potential chemicals used in air-conditioners and refrigerators everywhere. The UN also agreed to slash emissions from the airline industry.

Energy 8

Energy Banking Chemicals Globalization 8

Harvard Business Review

SEPTEMBER 23, 2016

Bruno Esposito, an industry veteran and entrepreneur, lamented to me, “It took some companies decades to overcome their focus on selling more aircraft engines, even though what airlines wanted was safe, efficient operations and predictability of costs. Power by the hour aligns customers and suppliers. Unit sales don’t.”

Metrics 8

Metrics Business Model Retail Automotive 8

Harvard Business Review

DECEMBER 28, 2017

The remix of this sector, too, started early on, with automotive and airline mergers in the late 1990s and then again around the great recession. But what happened this year in chemicals is real, not speculation. Yes, the mighty tech gods are fighting for control of the machines that run our world. How we move.

Automotive 8

Automotive Retail Restructuring Chemicals 8