article thumbnail

May 2021 Leadership Development Carnival

Lead Change Blog

Welcome to the May 2021 Leadership Development Carnival! We’re excited to share posts from leadership experts from around the globe on the topics of communication, development, engagement, motivation, productivity, team building, and more. Development. Communication. Follow Jennifer on Twitter at @NashCoaching.

article thumbnail

First Look: Leadership Books for October 2023

Leading Blog

H ERE'S A LOOK at some of the best leadership books to be released in October 2023 curated just for you. Leadership experts Frances Frei and Anne Morriss argue that this belief is deeply flawed—and that it keeps you from building a great company. What Hollis did was vulnerable, but it was not leadership.

Books 279
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle

Art Petty

There are some painful and painfully obvious leadership and management lessons from the recent Southwest Airlines debacle. The post Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle appeared first on Management Excellence by Art Petty. Deming is spinning in his grave over this one.

article thumbnail

Leading Thoughts for April 20, 2023

Leading Blog

As the new CEO of United Airlines, Oscar Munoz on listening: “Perhaps it wasn’t as important that I proved to employees that I had all the answers to every problem. Source: Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies II. Here are two ideas for the curious mind to engage with: I.

Airlines 301
article thumbnail

Under-Whelming Advice from a former CEO of Southwest Airlines

Leadership Freak

He was the CEO of Southwest Airlines during the terrorist attack on September 11, 2001. I’m still grappling with Jim Parker’s advice. Jim said, “I don’t think I smiled for two years.” When… Continue reading →

Airlines 111
article thumbnail

Management Tools For Leaders: Red Ocean/Blue Ocean Strategy

Rich Gee Group

History: Red Ocean/Blue Ocean is a strategy developed by W. Great examples of Red Ocean companies are McDonald’s and Southwest Airlines. Southwest is the only large, low-cost airline that hires friendly and approachable employees who have a passion for helping customers. Chan Kim and Renée Mauborgne, professors at INSEAD.

article thumbnail

100 Ways to Connect: Develop the Courage to Connect

Michael Lee Stallard

1 Develop the Courage to Connect – It requires courage to make the effort to connect because not everyone will reciprocate. Government Services Administration, Leo Burnett, Liberty Mutual, Northern Trust, and United Airlines. .” The series highlights attitudes and behaviors that help you connect with others.