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Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Jim is the author of the best-selling book, The Servant, a Simple Story About the True Essence of Leadership – which I believe that some of you have read.

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Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Jim is the author of the best-selling book, The Servant, a Simple Story About the True Essence of Leadership – which I believe that some of you have read.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.