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The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

Southwest Airlines just agreed to a $140 Million settlement with the Department of Transportation over the meltdown of Southwest’s systems during December 2022 travel. As a result, the airline had to cancel nearly 17,000 flights and leave an estimated 2 million passengers stranded, during one of the busiest travel times of the year​​.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. So what went wrong and what can leaders learn from the example?

Airlines 188
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. So what went wrong and what can leaders learn from the example?

Airlines 130
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Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

Southwest Airlines ( LUV ) announced the 39th consecutive year of profitability yesterday. The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). Jordan reflected the company’s commitment to servant leadership. Compensation and Productivity.

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When Servant Leadership Goes Awry | Aspire-CS

Persuasive Powerhouse

The leader-first and the servant-first are two extreme types. Some of these servant leaders express reluctance to “impose” on others to help with the workload. When you can begin to refuse to do the things that have lower impact for you and the organization, you are on your way to truly being a servant leader.

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Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Jim is the author of the best-selling book, The Servant, a Simple Story About the True Essence of Leadership – which I believe that some of you have read.

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Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Jim is the author of the best-selling book, The Servant, a Simple Story About the True Essence of Leadership – which I believe that some of you have read.