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Don’t Sugarcoat Negative Feedback

Harvard Business Review

Somewhere in the collective unconscious of coaches and CEOs lives the notion that being young equates to being thin-skinned. Professor Chris Argyris demonstrated that many “stars” who effortlessly ascend the career ladder are shockingly unable to handle negative news. Resist the urge to prophesy.

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The History of the Situational Leadership® Framework

The Center For Leadership Studies

Abraham Maslow’s hierarchy of needs, Frederick Herzberg’s motivation/hygiene theory), none were more influential than the contributions of Harvard professor Chris Argyris Argyris examined the confidence and independent contribution of individuals and teams who were assigned new tasks over time.