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How to Act Quickly Without Sacrificing Critical Thinking

Harvard Business Review

Chris Argyris, the influential MIT professor and organizational thinker, showed how routine behaviors like this can become accepted norms when we fail to recognize and challenge ourselves to address them. It helped him feel productive, but failing to delegate these tasks meant he never had time to focus on longer-term, strategic issues.

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What I Learned About Coaching After Losing the Ability to Speak

Harvard Business Review

Take, for instance, my IM exchanges with a technology manager at a financial services firm. Plus, a productive relationship of disclosure requires authenticity — on both sides. ” during IM sessions, but that comes with practice as mutual respect and trust grow.