Harvard Business Review

DECEMBER 5, 2013

Funding from a regional UK government agency enabled us to get over the cost barrier: It allowed us to provide loyalty-card information from supermarket giant Tesco, free of charge, to seven firms in the Northern Ireland region of the UK. Once they were given access to loyalty-card data, most of the small firms took to it immediately.

Loyalty 15

Loyalty Retail Armstrong Learning-by-Doing 15

Harvard Business Review

NOVEMBER 8, 2013

Patch Woes The Story Behind Why AOL CEO Tim Armstrong Fired An Employee In Front Of 1,000 Coworkers Business Insider For a few days last August, it was one of the most talked-about business stories in America: Tim Armstrong, the CEO of AOL, fired someone abruptly during a meeting. What made the typically affable Armstrong snap?

Armstrong 8

Armstrong Bond Entrepreneur Crisis Management 8

Harvard Business Review

JANUARY 29, 2018

Armstrong/Roberts Classic Stock/Getty Images. And leaders that truly understands these needs, and lead in a way that enables these intrinsic motivations, have the keys to enable strong loyalty, engagement and performance. As leaders, we must be humans before managers. Further Reading. The Mind of the Leader. Harvard Business Review.

Self-aware 15

Self-aware Management McKinsey Armstrong 15

Great Leadership By Dan

SEPTEMBER 4, 2012

Randy Conley , from Leading with Trust, runs for a TD with Five Leadership Lessons From The Life of Neil Armstrong. submits a big play post from John Bossong from Lead Change Group called 11 Steps to Create Unity and Loyalty. Unity and loyalty often make the difference between mediocrity and greatness. Dallas Cowboys.

Leadership Development 243

Leadership Development Development Leadership Benchmarking 243

Joseph Lalonde

MARCH 14, 2018

Steven Armstrong of StevenArmstrong.ca. Bell, Customer Loyalty Consultant and author at [link]. “If I hear myself saying, ‘If I do this, I’m afraid that…” then I try to reframe it into trust. I also look to these Five Habits of the Heart by Parker J. Palmer, which inspire me. Healthy leaders are healthy businessmen and investors.

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316

Eric Jacobson

NOVEMBER 19, 2010

That is why Polaris recommends that business leaders conduct employee research that allows leaders to better understand what motivates employees, drives loyalty, and makes and keeps employees happy. Armstrong’s book, Perfect Phrases for Writing Employee Surveys. My manager/supervisor demonstrates professionalism.

Survey 70

Survey How To Mentor Mission Statement 70

Harvard Business Review

DECEMBER 10, 2013

We saw the value of data firsthand in a study we did with Gillian Armstrong of the University of Ulster and Andrew Fearne of the University of Kent in the Northern Ireland region of the UK. Shouldn’t shoppers have a say in what happens to their loyalty-card information? So where does that leave small businesses?

Armstrong 8

Armstrong Competitive Advantage Analysis Marketing 8