Harvard Business Review

JANUARY 23, 2015

Ctrip management was concerned, however, that allowing employees to work from home could have a negative impact on their performance, so they wanted to test the policy before rolling it out to the entire company. This provided us with excellent — and uncommon — access to both the experimental data and to the management’s views on working from home. Getting Work Done (20-Minute Manager Series). Leadership & Managing People Book.

Policies 11

Policies Attitude Survey Hotels Call Center 11

Harvard Business Review

FEBRUARY 19, 2018

We considered four key dimensions: Behavior, Attitudes, Environment, and Experience. Attitudes : How do users feel about the digital trust environment? A typical way to gauge trust is to survey users with questions such as: How do you feel about the digital environment? We combined responses to multiple surveys from a variety of sources, such as the World Values Survey , CIGI-Ipsos, and Edelman’s Trust Barometer. Fanatic Studio/Getty Images.

Environment 13

Environment Credit Scoring Survey Comparison 13

Harvard Business Review

APRIL 4, 2013

According to the 2012 Taxpayer Attitude Survey, 87 percent of Americans believe that cheating on taxes is wrong. Moreover, 95 percent of those surveyed reported that their personal integrity affects their honest reporting on tax forms. The survey data captures what people think — but not how they act. The April 15 deadline for filing personal income tax returns in the United States is quickly approaching.

Ethics 8

Ethics Insurance Report Attitude Survey 8