The Practical Leader

JULY 26, 2023

Regular team/organization engagement or attitude surveys through a third party. Review the results with the people who have completed the survey to clarify their feedback. Like beauty, quality, or integrity, leadership is in the eye of the beholder. Get them involved in making the improvements they’re suggesting.

360-Degree Feedback 52

360-Degree Feedback Survey Learning-by-Doing Attitude Survey 52

Harvard Business Review

OCTOBER 11, 2017

By examining the rates of callbacks, or invitations to job interviews, for white and nonwhite applicants with equivalent qualifications, these studies provide high-quality measures of rates of discrimination in hiring. And in-person audits — done with trained pairs of testers, white and nonwhite — have participants apply for jobs.

Trends 12

Trends Attitude Survey Analysis Diversity 12

Harvard Business Review

FEBRUARY 19, 2018

In framing a definition of digital trust, we considered the factors that determine the quality of interactions between two parties using a digital medium: users, who are on the “giving” side of trust, and the companies that build the platforms. ” Trust Eases Friction. We refer to these parties, respectively, as givers (e.g.

Survey 9

Survey Environment Technology Comparison 9

Harvard Business Review

JANUARY 23, 2015

Ctrip keeps extensive, computerized records of the times employees are actually working, the sales they make and the quality of their interactions with customers, and this data allowed us to compare the performance of those at home and those in the office. The only difference between the two groups was the location where they worked.

Policies 8

Policies Call Center Attitude Survey Hotels 8