Wall Street banks opt for greater automation for grunt work to retain talent

HR Digest

An internal survey by Goldman Sachs junior employees detailing the crushing workload and the accompanying stress due to demanding bosses has led to some stocktaking about the working conditions in the industry and the high attrition rates.

Could HR be the most data driven function?

HR Digest

If you analyze functions like finance, IT, and marketing you will find common drivers of success. For instance, by designing an effective recruitment and reward system, HR can directly decrease attrition and increase the revenue of the company by saving the cost of training new hires.

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The Disconnect that Keeps Your Company from Performing at its Peak

Strategy Driven

Typically, Finance, Marketing, and Operations all have input, direct or indirect, on the creation and revision of the strategic plan. But that familiarity carries a steep cost: slow growth, missed targets, attrition, and unfulfilled potential. Over the years, I’ve worked with a number of founders, CEOs, and presidents of companies. Often, these executives are a part of my network.

Study: Smaller Teams Perform Better Than Bigger Teams

HR Digest

Cross-functional teams do better than specialist groups—counterintuitively, this holds even when the specialist group are finance professionals. SJTs also reduce attrition rates.

Recommended Resource – The No Asshole Rule

Strategy Driven

We believe workplace hostility is a leading contributor of diminished moral, reduced productivity, and elevated attrition; all of which poison an organization’s culture and hurt its bottom line. Recommended Resource – Finance Without Fear. The No Asshole Rule : Building a Civilized Workplace and Surviving One That Isn’t. by Robert Sutton. About the Reference.

The Boomers are Leaving! – How to Create and Implement a Knowledge.

Strategy Driven

What is the historic attrition and turnover rate and how do these map to the skills that keep you competitive? Gina has covered a wide range of business topics that include keeping Boomer skills in the workplace, teaching finance to non-finance professionals, and growth and change in urban and suburban business clients. StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Juliano Howard T.

The Boomers are Leaving! – How to Create and Implement a Knowledge.

Strategy Driven

Quantitative measures, such as attrition data, employee performance data, and program attendance rates give you the numbers you may need to defend your program to executives. Gina has covered a wide range of business topics that include keeping Boomer skills in the workplace, teaching finance to non-finance professionals, and growth and change in urban and suburban business clients.

Why Companies Are Advertising Their Master Brand

Harvard Business Review

By developing customer bonds with the overarching brand, companies can offset the natural customer attrition that brands and products experience when their appeal is based on a discrete period of time, like a certain life stage. Between new media channels, new financing options, and consumers’ changing tastes, it is more feasible now than ever for start-ups and small businesses to build attractive brands and launch competitive challenges to more established players.

It’s Better to Avoid a Toxic Employee than Hire a Superstar

Harvard Business Review

Their data came from a company that sells job-testing software to large employers, and it combined three things: 1) job assessment scores that captured applicant traits like confidence in their skills, whether they care about others people’s needs more than their own, and their philosophy on following rules; 2) attrition data, which included hire dates, termination dates, reasons for termination, etc.; Superstar employees are the obsession of the corporate world.

Law Firms’ Grueling Hours Are Turning Defectors into Competitors

Harvard Business Review

In this latest flurry of debate about working long hours , some have intimated that overwork is inevitable in highly competitive industries such as law, finance, and high tech. We’ve all heard by now that productivity decreases with overwork, while attrition and health care costs increase. But that’s just not true. What you may not have heard is that businesses who drive people relentlessly create competitors who poach top talent by offering a more humane way to work.

Before You Link Pay to Customer Feedback: Five Essentials

Harvard Business Review

Your CFO and finance team can take a leadership role here. For instance, you can calculate the value of turning a detractor into a promoter, or use differences in attrition rates to assess the expected lifetime values of different customer groups. Unless line managers and finance really believe in the link between customer feedback and business outcomes, your incentive system won't last long. More and more companies are tying incentive pay to customer metrics.

Don’t Move to Silicon Valley Without Preparation

Harvard Business Review

The company has 10,000 customers for their helpdesk software-as-a-service product, and thus far, $6 million in financing. Attrition is non-existent. Finally, if you do come to the Valley with the right ammunition – a solid investment thesis, proven model, traction, and execution track record–no matter where you come from, investors will shower you with financing.