HR Digest

JULY 6, 2021

A high attrition rate is a costly challenge for any business. If you pay attention to these reasons why employees quit, you’ll reduce high attrition and retain highly valuable staffers. Valuing the people who work for you can undoubtedly make your daily operations smoother while potentially smoothening your bottom line.

Attrition 98

Attrition How To Career Survey 98

Tanveer Naseer

NOVEMBER 28, 2017

However, according to data from the Eagle Hill National Attrition Survey , low performers can have significantly negative effects on an organization. Low performers in management roles contribute to attrition among high performers. an operational strategy consultancy in the San Francisco Bay Area.

Charan 257

Charan Attrition Morale Survey 257

The Horizons Tracker

MARCH 24, 2021

. “A widespread cultural reset would help us to drive much-needed change: Our analysis suggests that if every company scored high on measures of an inclusive culture—specifically, if they were on par with those in the top 20% of our study—the annual attrition rate of women in tech could drop by up to 70%,” the report concludes.

Chief Operating Officer 100

Chief Operating Officer Attrition Diversity Policies 100

QAspire

MARCH 30, 2015

We need more revenues, better margins, higher utilization, more leads, strategic diversification, differentiation, operational efficiency, lower attrition, strategic focus, branding et al. The practice of business is driven by hard stuff. For a business, these are crucial but. but on their own, they often fail to really inspire people.

Attrition 70

Attrition Leadership Deming Human Resources 70

Strategy Driven

AUGUST 26, 2019

Typically, Finance, Marketing, and Operations all have input, direct or indirect, on the creation and revision of the strategic plan. But that familiarity carries a steep cost: slow growth, missed targets, attrition, and unfulfilled potential. I call this obstacle The Disconnect. Sales often have no such contribution.

Strategic Planning 57

Strategic Planning Company Attrition Planning 57

N2Growth Blog

JULY 22, 2014

It also means that an entire culture must understand how to Go Slow to Go Fast to eliminate tension from the valuable techniques used to identify ways of operating with greater success in a fast-paced, rapidly changing environment. Design the campaign plan with compressed timeframes (Parallel Operations).

Execution 305

Execution Objective Learning-by-Doing System 305

Great Leadership By Dan

JULY 11, 2013

Meanwhile, their behavior has consequences: - Low employee morale, retaliation, passive aggression, attrition. More than a decade ago, I learned a set of simple principles that describe how the human operating system works, what’s behind our experience of life in the moment. Mistakes, loss of creativity and innovation.

Bond 243

Bond Attrition Absenteeism Bureaucracy 243

Great Leadership By Dan

MAY 14, 2015

A group that lacks trust for their leader will experience high attrition, increased tension, low productivity and low morale. He is the vice president of global human resources operations for Amgen Biotechnical Corporation, the world’s largest biotechnical company. The element of engagement’s having the most significance is “trust”.

Leadership 120

Leadership Attrition Human Capital System 120

CO2

JULY 22, 2013

The more you involve your sales, operations, and support staff in setting goals and defining how those goals will be achieved, the more successful you will be at achieving those goals. Organizations that insist on creating their annual goals or strategic plans from the top-down are missing a vital part of their business–their people.

Leadership 113

Leadership Attrition Executive Coaching Strategic Planning 113

Tanveer Naseer

JULY 10, 2012

As most organizations can’t afford salary raises, it’s vital that leaders remind their employees that their vacation time is not a gift, but something that’s been hard-earned and deserved as a means to prevent attrition within their teams.

Survey 235

Survey Attrition Creativity Stress 235

Tanveer Naseer

JULY 10, 2012

As most organizations can’t afford salary raises, it’s vital that leaders remind their employees that their vacation time is not a gift, but something that’s been hard-earned and deserved as a means to prevent attrition within their teams.

Survey 235

Survey Attrition Creativity Stress 235

CoachStation

AUGUST 11, 2015

You wanted to be the best operator so didn’t ask many questions – after all, asking questions shows that you were not ready for the promotion in the first place, doesn’t it? Effective leadership can have a significant benefit on a team or business culture, personnel satisfaction, attrition, sickness levels and the bottom line.

Succession 136

Succession Self-aware Emotional Intelligence Attrition 136

Harvard Business Review

JANUARY 21, 2015

We can look at the way our own companies operate and make inferences about how our products are perceived. Call this “alignment-attrition” – as the time window between our interactions increases, our alignment decreases. This dynamic operates differently in different kinds of organizations.

Productivity 8

Productivity Products Organization Attrition 8

Harvard Business Review

OCTOBER 23, 2017

Exit interviews were usually handled by junior managers on the HR team, but Amrita felt that given the high rate of attrition among doctors at Krisna over the past year, it was her responsibility as head of HR to talk to Dr. Vishnu Patel, a respected cardiologist who’d just given his notice. Good or Bad Attrition?

Case Study 8

Case Study Attrition Mission Statement CEO 8

Strategy Driven

NOVEMBER 10, 2010

How do your organization’s strategic and operational goals inform what work roles will be needed in the future? What is the historic attrition and turnover rate and how do these map to the skills that keep you competitive? What are your employees’ retirement plans? Who will do this work?

How To 72

How To Tacit Knowledge Intellectual Capital Newsletter 72

Harvard Business Review

JULY 17, 2012

In our experience, the key to success in empowering frontline employees lies in giving them a framework within which to operate — and feedback about how they are performing within that framework. Jim Bush, who leads American Express service operations globally, set up a similar system.

Customer Loyalty 15

Customer Loyalty Loyalty Banking Call Center 15

Harvard Business Review

APRIL 23, 2018

In the huddle, employees asked Jungkiu if they could open and close the same times as the mall’s operating hours (rather than the typical branch operating hours). The employee attrition ratio, which had been the highest among all of the foreign banks in China, was reduced to the lowest among all foreign banks in China.

Servant Leader 17

Servant Leader Leadership Banking Learning-by-Doing 17

Harvard Business Review

AUGUST 5, 2011

But there wasn't much activity until six months later when Mike Karol, vice president of operations, told his managers to make it their responsibility. And the Michigan operations received awards from their parent company for this program. Attrition declined, saving on retraining. Consider the story of Technicolor.

Process 14

Process How To Attrition Operations 14

Harvard Business Review

JULY 17, 2012

In our experience, the key to success in empowering frontline employees lies in giving them a framework within which to operate — and feedback about how they are performing within that framework. Jim Bush, who leads American Express service operations globally, set up a similar system.

Customer Loyalty 11

Customer Loyalty Loyalty Banking Call Center 11

HR Digest

JUNE 24, 2023

Understanding HR Analytics The Evolution of HR Management Over the past century, HR management has undergone a remarkable transformation, evolving from an operational discipline to a strategic function. Optimized HR Operations: HR analytics streamlines HR processes by automating data collection, analysis, and reporting.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

MARCH 4, 2011

Research has linked high associate attrition with a poor technology environment. Creating this new intelligent store requires, at the very least, the CIO, the chief marketing officer, the SVP of store operations and the SVP of e-commerce to determine how to best engage with increasingly digital-savvy, data-driven shoppers.

Retail 15

Retail Attrition CIO CFO 15

Strategy Driven

NOVEMBER 28, 2019

HR is one of the departments that do not directly contribute to profits or productivity, yet it can take a huge chunk of a business’s operating budget. This saves the labor needed to operate this department and you can save a lot of money. Compliance. HR is responsible for making and keeping records for legal and financial purposes.

System 65

System Management Compliance Attrition 65

Harvard Business Review

NOVEMBER 23, 2018

As a result, the company increased its new customer acquisition threefold over the prior year and reduced its customer attrition by a healthy margin. Commercial operations groups tend to be early targets for cuts in a recession. Our recent benchmarking of nearly 900 B2B companies underscores the importance of these tools.

Team 11

Team Price B2B Tools 11

Harvard Business Review

OCTOBER 29, 2013

Greg Gianforte, the founder of RightNow, told me years ago that one of the best decisions he made was to build his engineering operation in Montana. Attrition is non-existent. Large operations in Arizona, Utah, or India would work in your favor, not against. Costs are low. Quality of life is high.

Venture Funding 8

Venture Funding Entrepreneur Attrition Engineering 8

Harvard Business Review

SEPTEMBER 10, 2012

In return, the company got a workforce of loyal employees, with less attrition and higher productivity compared to other firms. VP of Operations. According to Reddy, the attrition rate of disabled youth is 1% compared to 10%-15% for others. Today, 280 of their 2500 workforce are disabled youth. Productivity is higher.

Company 8

Company Crisis Attrition Public Relations 8

Harvard Business Review

JANUARY 9, 2014

Record growth and profitability, increased rep engagement, and near-zero attrition. Going forward, our research indicates, the answers to those questions will matter a great deal — and the old adage that sales reps are coin-operated individuals should no longer apply. The results? Culture That Drives Performance.

Team 10

Team Metrics Compliance Attrition 10

Harvard Business Review

NOVEMBER 18, 2013

The work improvements increased productivity substantially as measured by increases in operating income. The dramatic improvement in engagement surprised everyone, and it showed up in a significant reduction in attrition (people leaving the company), from 12 percent to 6 percent.

Survey 8

Survey Attrition Bottom-up Teamwork 8

Harvard Business Review

SEPTEMBER 26, 2011

There is a clear and growing divide among global companies operating in China. Depending on what you choose, your strategy on talent management in China will be one of the legacies or liabilities of your operational strategy here. Sadly, we feel the divide is leaning the wrong way, and it's easy to see why. Do it right now.

Globalization 13

Globalization Attrition Skills Learning-by-Doing 13

Harvard Business Review

MAY 19, 2017

As in many fast-paced companies today, consulting staff operate without formal job descriptions or handbooks. Female promotion rates have increased nationwide across all cohorts, with a 22-percentage-point rise among senior managers, while the attrition of senior women has slowed by five percentage points.

Diversity 10

Diversity Consultative Attrition Survey 10

Harvard Business Review

SEPTEMBER 27, 2011

When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out? Do you know the impact attrition has on your customer satisfaction and your ability to grow? Operating as efficiently as possible is a minimum expectation. You should be able to get these answers.

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

OCTOBER 23, 2017

Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency. One client of Change Logic’s has built a dashboard for identifying recruitment and attrition in must-win talent populations.

Company 8

Company Management Metrics Tools 8

Harvard Business Review

JULY 18, 2013

In 1914, Henry Ford famously more than doubled wages at his factories , mainly to fight attrition but also so that Ford''s assembly line workers could afford to buy the cars they were making. One is whether the doldrums the U.S.

Retail 11

Retail Attrition Globalization Short-term 11

HR Digest

OCTOBER 5, 2021

In a new climate where many employers are seeing record attrition, there hasn’t been a more difficult time for diversity sourcing. Through Mathison’s Index, Theory received specific actions and immediately enacted policy and operational changes that resulted in a 12-point improvement to its overall score out of 100.

Diversity 98

Diversity Organization Training Apparel 98

Harvard Business Review

MARCH 26, 2015

Starting a global engineering operation “essentially doubles the expense for 6-12 months,” says former Informatica CTO, James Markarian. While you can start an offshore location with non-critical responsibilities, unless responsibilities move upstream, you risk attrition. In fact, costs go up initially.

Offshoring 8

Offshoring CTO Company Engineering 8

Harvard Business Review

FEBRUARY 12, 2015

The change from features to emotion – in mindset and in operation – doesn’t happen overnight, and while the alternative visualizations paint an ideal picture of the future, the reality is often more convoluted. This is a product ethos built around emotional impact and attachment.

Software 8

Software Supply Chain B2C Education 8

Harvard Business Review

JUNE 7, 2012

It was able to redeploy people to other areas where they were needed and then realize the productivity gains by reducing overtime, and allowing natural attrition to gradually reduce headcount. In this case, because the productivity improvements helped Wiremold to grow, management didn't have to lay people off when work was streamlined.

Attrition 15

Attrition CFO Deming Outsourcing 15

Harvard Business Review

JANUARY 17, 2018

So in addition to overseeing our portion of the operation, I became a conduit, doing my best to build relationships between my staff and the folks at headquarters. This can contribute to attrition. But even in my time spent at the main office, I couldn’t possibly learn all the dynamics of the company.

Attrition 8

Attrition Self-aware Learning-by-Doing Emotional Intelligence 8