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Don't Anesthetize Your Colleagues with Bad Writing

Harvard Business Review

It seems obvious that you shouldn't put your audience to sleep, doesn't it? It should also be obvious to people who deliver dull presentations or talk in circles at dinner parties — but consider how many boring speakers you've had to endure. The most engaging communicators avoid trite expressions, whether in conversation or in writing.

VBM 10
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Every Fast-Growing Company Has to Combat Overload

Harvard Business Review

He’s no longer thinking about serving and delighting his audience (customers). From 2008 through 2013, EBITDA (earnings before interest, taxes, depreciation and amortization) margins increased for 20 consecutive quarters, from 5% to 25%. His mission has changed. There are plenty of signs that overload has arrived.