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Every Fast-Growing Company Has to Combat Overload

Harvard Business Review

He’s no longer thinking about serving and delighting his audience (customers). From 2008 through 2013, EBITDA (earnings before interest, taxes, depreciation and amortization) margins increased for 20 consecutive quarters, from 5% to 25%. His mission has changed. He’s just trying to manage the chaos and avoid catastrophe.

Company 12