Every Fast-Growing Company Has to Combat Overload

Harvard Business

He’s no longer thinking about serving and delighting his audience (customers). He’s just trying to manage the chaos and avoid catastrophe. Norwegian made a promising first move under its new management: It began offering guests what it called Freestyle Cruising, which provided multiple dining and entertainment venues with flexible times, as opposed to the industry model at the time of single venues with set times.

Don't Anesthetize Your Colleagues with Bad Writing

Harvard Business Review

It seems obvious that you shouldn't put your audience to sleep, doesn't it? But if you also throw in acronyms such as ABC ("activity-based costing"), EBITDA ("earnings before interest, tax, depreciation, and amortization"), and VBM ("value-based management"), only the accountants in your audience will follow you — you'll lose everyone else. Communication Managing yourself

VBM 12