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How Advanced Analytics Is Changing B2B Selling

Harvard Business Review

While there’s less buzz around business-to-business markets, these innovations are changing the game in B2B as well, even in old-line industries selling what might be considered commodity products. For a deep dive into the elements, see our related HBR article “ The B2B Elements of Value ”).

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A Survey of 1,700 Companies Reveals Common B2B Pricing Mistakes

Harvard Business Review

Like this manufacturer, many business-to-business (B2B) companies have a major opportunity to improve their standing on price. This runs counter to the norm at many B2B sales organizations, which give little or no formal training on price realization. We gathered their self-rating of 42 pricing capabilities and outcomes.

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Why B2B Companies Struggle with Collaborative Innovation

Harvard Business Review

Collaborative innovation is a hot topic in the B2C space, where it overlaps with crowdsourcing, but we see B2B players taking an interest as well. Nonetheless, innovating with customers should work well in B2B, as it should give companies a deeper knowledge of their customers and promote a trusting relationship.

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The Advantages of Private Label Products

Strategy Driven

For example, if you run an agricultural business and your customers are interested in purchasing wetting agent chemicals, private label products allow you to focus your efforts on marketing while ensuring your customers receive top-quality goods from a more specialized manufacturer.

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How More Accessible Information Is Forcing B2B Sales to Adapt

Harvard Business Review

Those forces are dramatically changing the way B2B companies and their customers approach buying and selling, too. ” Understanding specialty chemicals customers: “Big data and analytics help us improve customer targeting and achieve more cost-effective deployment.” Sellers must respond.

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You Can’t Collaborate Unless You Agree on the Problem

Harvard Business Review

This sort of collaboration has been well-documented in the B2C context (where it’s often called “crowdsourcing” or “co-creation”), but we see it in B2B companies as well. Recently, the German chemicals giant collaborated with another chemicals company. This happens more often than you might think.

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Use Big Data to Find New Micromarkets

Harvard Business Review

While B2C companies have become adept at mining the petabytes of transactional and other purchasing data that consumers generate as they interact online, B2B sales organizations have only recently begun to use big data to inform overall strategy and tailor sales pitches for specific customers in real time. Yet the payoff is huge.

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