article thumbnail

Expedia Layoffs To Affect 9% Of Workforce In a Bid To Refocus Resources

HR Digest

We will continue to focus on acquiring and retaining the right customers, driving share growth in our B2C and B2B businesses, and providing the best product and partner experience in the industry. The Expedia cash expenditures and total pre-tax charges are expected to range between $80 million USD to $100 million USD.

Resources 105
article thumbnail

2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

He is the poster child for a thoughtful, caring, empathetic, and committed leader who just also happens to be wicked smart. With a diverse background in human resources, information technology, and operations, his business and leadership acumen is only exceeded by his commitment to making others better.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ban These 5 Words From Your Corporate Values Statement

Harvard Business Review

90% of them reference ethical behavior or use the word “integrity,” 88% mention commitment to customers, and 76% cite teamwork and trust. Several words always come up in practically every discussion, no matter if the company is a large enterprise or a small business, B2B or a B2C, product or service, new or established.

B2C 15
article thumbnail

The Industries That Are Being Disrupted the Most by Digital

Harvard Business Review

Unsurprisingly, the most disrupted organizations were B2C, with media being the most disrupted and telecoms and consumer financial services close behind. There are three levers organizations can pull to keep pace: catalytic roles; culture; and commitment. Commitment. Insight Center. The Global Digital Economy. Catalytic roles.

article thumbnail

You Can’t Collaborate Unless You Agree on the Problem

Harvard Business Review

This sort of collaboration has been well-documented in the B2C context (where it’s often called “crowdsourcing” or “co-creation”), but we see it in B2B companies as well. Commitment and expectations were high. A top-flight facilitator had been invited to lead the discussion. But the workshop flopped.

B2B 9
article thumbnail

Why B2B Companies Struggle with Collaborative Innovation

Harvard Business Review

Collaborative innovation is a hot topic in the B2C space, where it overlaps with crowdsourcing, but we see B2B players taking an interest as well. Commitment and expectations were high. WashCorp convinced a key customer to participate in an innovation workshop. A top-flight facilitator was brought in to lead the discussion.

B2B 8
article thumbnail

The Best CMOs Combine 4 Leadership Styles

Harvard Business Review

Getting the brand back on track took a CMO who was committed to listening to customers — to learning what they really wanted from the brand. He challenges many of the traditional notions of big-co B2B marketing — complex, staid, boring — by incorporating more human principles of B2C. It had meaning.