How Do You Create Customer Loyalty? (Video with Shep Hyken)
Let's Grow Leaders
SEPTEMBER 23, 2021
“Customer” tends to be more B2C. The methods may have changed, but the basic goals and desires are still there. Example: deciding based on location or frequent flier miles when perhaps they would choose somewhere else if these elements didn’t exist. 19:14 Clients vs customer. Reach out to them.
Let's personalize your content