article thumbnail

With Change Agents, One Size Does Not Fit All

Harvard Business Review

Earlier in his career he worked at EDS (an IT services provider), where he learned how to run IT as a business. With his experience in various change methods, such as business reengineering, Balanced Scorecards , and Lean, he applies just the right tool and method to fit the situation.

article thumbnail

Artisans Must Balance the Books

Harvard Business Review

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When artisans have no understanding of their cash flows, they fail prey to spending a big percentage of their working capital, without meaning to, on non-business issues that usually cripple their operations.

Books 14
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Right CEO Personality for Process Improvement

Harvard Business Review

Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight. Is the balance right in your organization?

Process 15
article thumbnail

The Big Picture of Business – Becoming a Legend

Strategy Driven

The art with which we build our careers and our legacy is a journey that benefits many others along the way. However, recognition programs are a balanced scorecard that involves the scrutiny of the company and its leaders by credible outside sources. Understands that careers evolve. by Hank Moore. About the Author.

article thumbnail

The Irish Banking Crisis: A Parable

Harvard Business Review

The parable of the disappearing bankers gives the tiniest glimpse of a better way: a path to a smarter kind of growth, built on a different set of institutions — those that operate at micro-scale, instead of mega-scale, built on human relationships, instead of anonymous transactions, self-organizing, instead of "administered," and that have the (..)

Banking 16
article thumbnail

The Next Frontier of Judgment - Across Enterprises

Harvard Business Review

His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

article thumbnail

The Best Strategic Leaders Balance Agility and Consistency

Harvard Business Review

And the most-successful managers must change similarly as they assume additional or different responsibilities through their careers, moving from head of sales to COO or from CFO to CEO. Complement this organization model with operational process. As we know, buggy whip makers and telegraph companies must evolve or die.

Agility 15